Partner Program Operations Manager

Asana; New York (NY); Hybrid; USD 150.000 - 165.000; Vollzeit

Benefits dieser Stelle

Mental health, wellness & fitness

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options

Zusammenfassung

Asana is seeking a Partner Program Operations Manager to own the systems, workflows, and operational execution of the partner journey from application through onboarding. The role localizes and scales the Global Partner Program across our San Francisco, New York, or Chicago offices with an office-centric hybrid schedule.

You will build end-to-end onboarding workflows, manage deal registrations and incentives, and lead cross-functional operations with Sales, Marketing, Legal, and Product to align

Qualifikationen

• 3–6 years of partner operations or partner program management in a SaaS environment.
• Proven ability to own complex cross-functional initiatives from strategy to execution.
• Strong written and verbal communication with operational documentation skills.
• Data-literate with ability to turn metrics into actionable insights.
• Experience administering core partner tooling like Salesforce and PRM platforms.

Aufgaben

• Administer PRM platform and Salesforce tooling, owning data integrity, user access, and platform enhancements.
• Build and scale end-to-end partner onboarding, application, enablement, and certification workflows.
• Manage deal registration operations, incentives, and co-sell protections for partner rewards and compliance.
• Own regional adaptation of Global Partner Program translating field feedback into scalable releases.
• Lead cross-functional rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives.
• Develop clear, accessible partner playbooks, incentive guides, and communication frameworks to support partner productivity.
• Define and maintain key performance dashboards to evaluate partner ROI and inform strategic decisions.

Kenntnisse

Partner operations

Program management

SaaS experience

Data-driven

Cross-functional collaboration

Tools

Salesforce SFDC

PRM platforms

Tableau

Jobbeschreibung

The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network . As a Partner Program Operations Manager, you will own the systems, workflows, and operational execution behind our partner journey-from application through onboarding . In this role, you will localize and scale the Global Partner Program, collaborating with cross-functional partners across our global offices to translate best practices into high-impact program improvements .

This role is based in our San Francisco, New York, or Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays d epends on the type of work you do and the teams with wh ich you partner .

What you'll achieve

• Administer our Partner Relationship Management (PRM) platform and Salesforce tooling, owning data integrity, user access, and ongoing platform enhancements.
• Build and scale end-to-end workflows for partner onboarding, application, technical enablement, and certification.
• Manage deal registration operations, incentive structures, and co-sell protections to drive timely partner rewards and compliance.
• Own the regional adaptation and continuous evolution of the Global Partner Program by translating field feedback into scalable program releases.
• Lead cross-functional operational rhythms with Sales, Marketing, Legal, and Product to align partner initiatives with company objectives .
• Develop clear, accessible partner playbooks, incentive guides, and communication frameworks to support partner productivity.
• Define and maintain key performance dashboards to evaluate partner ROI, analyze performance bottlenecks, and inform strategic decisions.

About you

• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• 3-6 years of partner operations or partner program management experience, preferably in a fast-paced SaaS environment.
• Proven ability to take full ownership of complex cross-functional initiatives from strategy to execution.
• Strong written and verbal communication skills, with a track record of crafting clear operational documentation and partner resources.
• Data-literate mindset with experience turning raw metrics into actionable operational insights.
• Experience administering core partner tooling, including Salesforce (SFDC), PRM platforms, and BI tools (such as Tableau ).
• Demonstrated ability to build relationships, influence stakeholders, and work effectively across distributed global teams.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to help ing us achieve our mission.

What we'll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We believe that compensation should be refle ctive of the value you create relative to the market value of you r role . To ensure pay i s fair and not impacted by bia ses, we're c ommitted to looking at market value which is why we check ourselves and conduct a yearly pay equity audit .

For this role, the estimated base salary range is between $150,000 - $165,000 . The actual base salary will vary based on various facto rs, including market and individual qualifications objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified .

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits .

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include :

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations .

#LI-Hybrid

About us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fort