Global Partner Enablement Lead — Hybrid & Remote

NiCE; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

NiCE seeks a Partner Enablement Manager to design and drive programs that strengthen partner capability and performance across GSI partners.

You will partner with product, sales, and readiness teams to create training, certifications, and enablement content that helps partners position and deliver NiCE solutions.

The role requires 3–5 years in enablement or related fields, strong communication, and the ability to manage multiple programs in a global, hybrid work environment.

Qualifications

• 3-5 years of experience in partner enablement or a related field.
• Experience developing or coordinating training, enablement, or readiness programs for external audiences.
• Strong understanding of partner ecosystems and B2B SaaS sales motions.
• Excellent communication, presentation, and relationship-building skills.
• Strong organizational and project management abilities with experience managing multiple initiatives.
• Proven ability to collaborate with cross-functional teams, including product, sales, marketing, and readiness.
• Ability to assess partner needs and translate them into actionable enablement plans.

Responsibilities

• Serve as primary enablement contact for assigned Global Systems Integrator (GSI) partners and drive certifications.
• Design and deliver partner training sessions, certification paths, and enablement content.
• Track partner enablement progress (certifications, readiness milestones) and report on adoption trends to internal stakeholders.
• Develop and execute partner enablement programs that enhance partner capability across sales, delivery, and technical roles.
• Collaborates with product, sales, and readiness teams to identify partner enablement needs and translate them into structured programs.
• Designs and delivers training sessions, workshops, and resources that support partner proficiency in positioning, selling, and implementing solutions.
• Coordinates end-to-end enablement program logistics, including timelines, communications, and stakeholder alignment.
• Monitors partner performance trends and uses insights to inform program updates and new enablement initiatives.
• Works closely with internal teams to ensure enablement materials remain accurate, relevant, and aligned with product updates and market needs.
• Engages directly with partners to gather feedback and enhance enablement effectiveness and value.
• Maintains ongoing communication with internal and external stakeholders to ensure cohesive, consistent partner support.

Skills

Partner enablement

Sales enablement

Channel programs

Customer success

Cross-functional collaboration

Job description

NiCE seeks a Partner Enablement Manager to design and drive programs that strengthen partner capability and performance across GSI partners.

You will partner with product, sales, and readiness teams to create training, certifications, and enablement content that helps partners position and deliver NiCE solutions.

The role requires 3–5 years in enablement or related fields, strong communication, and the ability to manage multiple programs in a global, hybrid work environment.