Global Partner Enablement Lead

Nice Ltd.; Atlanta, Northern (GA, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

NiCE is seeking a Partner Enablement Manager to plan, coordinate, and run partner-focused enablement initiatives that strengthen partner performance and support the ecosystem. You will work with product, sales, and readiness teams to build programs that help partners position, sell, and deliver company solutions.

The role emphasizes designing training, tracking progress, and driving adoption across delivery teams, with a global, hybrid work model to enable flexible collaboration.

Qualifications

• 3-5 years of experience in partner enablement, sales enablement, channel programs, customer success, or a similar field.
• Experience developing or coordinating training, enablement, or readiness programs for external audiences.
• Strong understanding of partner ecosystems, channel business models, or B2B SaaS sales motions.
• Excellent communication, presentation, and relationship-building skills.
• Strong organizational and project management abilities with experience managing multiple initiatives.
• Ability to assess partner needs and translate them into actionable enablement plans.

Responsibilities

• Serve as the primary enablement point of contact for assigned Global Systems Integrator (GSI) partners, driving certification adoption and readiness across their delivery teams
• Design and deliver partner training sessions, certification paths, and enablement content tailored to GSI scale and delivery models
• Track partner enablement progress (certifications, readiness milestones) and report on adoption trends to internal stakeholders
• Develops and executes partner enablement programs that enhance partner capability across sales, delivery, and technical roles.
• Collaborates with product, sales, and readiness teams to identify partner enablement needs and translate them into structured programs.
• Designs and delivers training sessions, workshops, and resources that support partner proficiency in positioning, selling, and implementing solutions.
• Coordinates end-to-end enablement program logistics, including timelines, communications, and stakeholder alignment.
• Monitors partner performance trends and uses insights to inform program updates and new enablement initiatives.
• Works closely with internal teams to ensure enablement materials remain accurate, relevant, and aligned with product updates and market needs.
• Engages directly with partners to gather feedback and enhance enablement effectiveness and value.
• Maintains ongoing communication with internal and external stakeholders to ensure cohesive, consistent partner support.

Skills

Partner enablement

Sales enablement

Channel programs

Customer success

Cross-functional collaboration

Job description

NiCE is seeking a Partner Enablement Manager to plan, coordinate, and run partner-focused enablement initiatives that strengthen partner performance and support the ecosystem. You will work with product, sales, and readiness teams to build programs that help partners position, sell, and deliver company solutions.

The role emphasizes designing training, tracking progress, and driving adoption across delivery teams, with a global, hybrid work model to enable flexible collaboration.