Global Order Fulfillment Analyst

Magnet Forensics Inc.; United States; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous time off policies

Competitive compensation

Volunteer opportunities

Reward and recognition programs

Employee committees & resource groups

Healthcare and retirement benefits

Job summary

Magnet Forensics Inc. is seeking an Operations Analyst to manage the end of sale cycle, maintain Salesforce contract data, fulfill licenses, invoice customers, and coordinate with internal teams to meet customer needs and contractual compliance.

The role emphasizes accuracy, timely execution, and cross-functional support. You’ll work in a hybrid environment with occasional in-person collaboration, contributing to ongoing process improvements and reporting.

Qualifications

• 2+ years of experience in order fulfillment processing.
• Experience working with Salesforce.
• Excellent attention to detail and strong organizational skills.
• Ability to work independently and collaboratively to meet KPIs.

Responsibilities

• Analyze and fulfill customer orders within SLAs and provide timely service.
• Create accurate Order Contracts.
• Create Accounts within invoicing portals and licenses in various systems.
• Generate reports and maintain workflow process documents.
• Assist sales and finance teams with customer issues and orders.

Tools

Salesforce

Job description

Magnet Forensics Inc. is seeking an Operations Analyst to manage the end of sale cycle, maintain Salesforce contract data, fulfill licenses, invoice customers, and coordinate with internal teams to meet customer needs and contractual compliance.

The role emphasizes accuracy, timely execution, and cross-functional support. You’ll work in a hybrid environment with occasional in-person collaboration, contributing to ongoing process improvements and reporting.