Global Operations & Strategy Manager – Hardware & Growth

InvestedintheMission; Hawthorne (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Stock options

Long-term incentives

401(k)

Health insurance

Paid vacation

Paid holidays

Disability insurance

Parental leave

Job summary

SpaceX in Hawthorne, California, is hiring a Business Operations Manager (Starlink) to join the Starlink Operations team. This role blends planning, analysis, and cross-functional leadership to support both near-term execution and long-term strategy.

You will own global S&OP for hardware products, analyze KPIs like active subscribers and unit economics, and coordinate demand forecasting with network engineering.

Qualifications

• Bachelor's degree in engineering, mathematics, CS, data science, physics or business.
• 4+ years in engineering, manufacturing, product management, operations, FP&A, consulting, banking or entrepreneurship.
• 2+ years of experience in Excel or programming.

Responsibilities

• Own global S&OP for specific hardware products to convert hardware into active, paying customers.
• Analyze KPIs (active subscribers, network utilization, latency, inventory turnover, unit economics).
• Translate analysis into strategic insights and hardware mix strategy to accelerate adoption.
• Orchestrate global supply allocation and demand forecasting with network engineering.
• Drive resource planning for verticals and support go-to-market after licensing and certification.
• Identify initiatives to improve Starlink’s operational trajectory with SpaceX leadership.

Skills

SQL

Python

Excel

Power BI

Tableau

Looker

Data analysis

Communication

Education

Bachelor's degree in engineering, math, CS, data science, physics, or business

Tools

SQL

Python

Excel

Power BI

Tableau

Looker

Job description

SpaceX in Hawthorne, California, is hiring a Business Operations Manager (Starlink) to join the Starlink Operations team. This role blends planning, analysis, and cross-functional leadership to support both near-term execution and long-term strategy.

You will own global S&OP for hardware products, analyze KPIs like active subscribers and unit economics, and coordinate demand forecasting with network engineering.