Global Operations & Logistics Associate

Tiffany & Co; New York (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Tiffany & Co is seeking an Operations Associate in New York to ensure accurate and timely processing and distribution of service orders, documents and packages from internal departments to clients, store locations, vendors and intra-company facilities.

You will create and maintain all paperwork related to outgoing shipments, support global after-sales activities, and liaise between the Service Center and internal teams to resolve issues.

Qualifications

• 2 years' business experience with strong operational background.
• Proficiency with Microsoft Excel, Word and Outlook.
• Strong attention to detail.
• English language and grammatical skills.
• Ability to shift tasks to meet daily business needs.
• High ability to collaborate and build strong business relations.
• Flexible work schedule and overtime as needed, including possible weekends.

Responsibilities

• Process service orders and parts through closeout, packing, manifesting and labeling.
• Create service orders and commercial invoices for global after sales locations.
• Maintain an organized, safe workspace and inventory for secure handling of client merchandise.
• Maintain and organize paperwork according to retention guidelines.
• Act as liaison between the Service Center and internal clients.
• Assist management with projects and flex assignments.
• Advocate for internal clients and resolve issues with other departments.
• Identify opportunities for process improvement and collaborate with responsible parties.

Skills

Operational experience

Attention to detail

English proficiency

Task shifting

Collaboration

Overtime availability

Education

Undergraduate degree

Tools

AS400

MIPS

POS

Compass

Shipping systems

Job description

Tiffany & Co is seeking an Operations Associate in New York to ensure accurate and timely processing and distribution of service orders, documents and packages from internal departments to clients, store locations, vendors and intra-company facilities.

You will create and maintain all paperwork related to outgoing shipments, support global after-sales activities, and liaise between the Service Center and internal teams to resolve issues.