Operations Associate - Queens, NY

LVMH Group; New York (NY); On-site; USD 27,552 - 35,817; Full time

Job summary

A global luxury brand seeks an Operations Associate in New York City. This crucial role involves processing repair orders and managing shipments with a focus on accuracy and efficiency. Candidates should have at least 2 years of operational experience and strong skills in Microsoft Excel. The role offers a flexible schedule with a pay range of $20-$26/hr depending on experience. Join a company that values creativity, collaboration, and individual growth.

Qualifications

• 2 years' business experience with strong operational background.
• Proficiency with Microsoft applications.
• Ability to shift tasks to meet daily business needs.

Responsibilities

• Process service orders and parts accurately and timely.
• Support global after sales locations with service order creation.
• Maintain organized workspace and manage inventory.

Skills

Attention to detail

Collaboration

Flexibility in work schedule

Communication skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The Operations Associate is responsible for accurate and timely processing and distribution of Tiffany Service Center repair orders, documents and packages from internal departments to clients, store locations, vendors and intra-company facilities. The Operations Associate is responsible for creating and maintaining all paperwork related to outgoing domestic and international shipments.

What You'll Do

• Provide efficient and timely physical and systematic processing of service orders and parts through closeout, POS, packing, manifesting and labeling using the appropriate processes & materials while maintainingproduction and quality standards.
• Support global after saleslocations with service order andcommercial invoice creation, leveraging resources to ensure country specific requirements are met and partnering with global contacts as necessary.
• Maintain an organized, safe and secureworkspace and department to achieve greatest efficiency, ensuring adequatequantity andlocation of supply inventory for the proper handling, packing and security of client merchandise.
• Maintain and organize paperwork according to retention guidelines.
• Act as aliaison between the Service Center and all internal clients.
• Proactively work with management with any repair service issues and/or clientescalations.
• Assist management with projects, flex assignments and/or ongoing tasks to meet the needs of the business as needed.
• Act as in internal clientadvocate by working with all departments at the TSC and obtaining information necessary for resolution of clientissues.
• Identify opportunities for process improvement and collaborate accordingly with responsible parties.

Required Qualifications

• 2 years' business experience with strong operational background
• Proficiency with Microsoft Excel, Word and Outlook
• Strong attention to detail
• English language and grammatical skills
• Ability to shifttasks to meet daily business needs
• High ability to collaborate and build strong business relations
• Flexible work schedule and ability to work overtime as needed, including possible weekends

Preferred Qualifications

• Packing, distributions and/or QA experience
• Some familiarity with jewelry, watches, clocks and silver products
• Experience working in an operations, technical, or luxury retail environment
• Knowledge in AS400, MIPS, POS, or Compass
• Knowledge of shipping and tracking systems

The hiring range for this position ranges from $20- $26/hr. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.