Global Operations Excellence Lead

SmartRecruiters, Inc.; Laredo, Northern (TX, KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Expeditors seeks a Project Manager to lead process and tools automation, driving efficiency and operational excellence across product departments. You will monitor key metrics, collaborate with multiple managers, and ensure proper use of Expeditor systems to deliver cross-functional initiatives.

The role emphasizes continuous improvement, coordination with IS solutions when applicable, and accountability for project scope, schedule, and outcomes.

Qualifications

• Leadership experience guiding cross-functional teams.
• Strong written and verbal communication skills.
• Proven ability to analyze data and drive improvements.

Responsibilities

• Oversee projects from initiation to implementation, ensuring scope and schedule.
• Collaborate with CHQ and Business Operations to implement processes, systems and tools.
• Lead global process improvements and develop dashboards, monitors and reports.
• Coordinate with Product Managers and operations teams to drive efficiency.
• Maintain strong cross-functional relationships and communicate progress regularly.
• Commit to regular training and personal development; pursue TBP goals.

Skills

Leadership

Communication

Time management

Organizational skills

Data analysis

Problem solving

Teamwork

Education

Bachelor's degree in business administration

Job description

Expeditors seeks a Project Manager to lead process and tools automation, driving efficiency and operational excellence across product departments. You will monitor key metrics, collaborate with multiple managers, and ensure proper use of Expeditor systems to deliver cross-functional initiatives.

The role emphasizes continuous improvement, coordination with IS solutions when applicable, and accountability for project scope, schedule, and outcomes.