Transportation Operations Supervisor (Customer Onsite)

Expeditors; Ellenwood (MD); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan

Life Insurance

Employee Stock Purchase Plan

Training and Development

Growth opportunities

Referral Bonus

Job summary

Expeditors in Maryland is seeking a Transportation Operations Supervisor (Customer Onsite) to manage day-to-day transportation operations for a global customer. This full-time onsite role emphasizes project management, track-and-trace, and carrier coordination to ensure on-time performance and cost efficiency.

The ideal candidate has 2+ years in transportation and logistics, warehousing experience, strong communication, and proven leadership.

Qualifications

• BA/BS preferred in Supply Chain, Transportation or Logistics.
• 2+ years transportation and logistics experience.
• 1+ years warehousing experience.
• Demonstrated project leadership experience.
• 2 years continuous process improvement experience.
• Experience with air, road, ocean movements and dedicated/white glove movements.
• Experience with people management and coaching.
• Strong communication and multitasking skills.
• Ability to speak to customers and vendors in meetings.

Responsibilities

• Coordinate and execute transportation projects.
• Create project plans to drive process improvement.
• Collaborate with vendor account managers and project managers.
• Ensure SOPs and SWIs reflect needs to carriers.
• Coordinate with warehouses, carriers, and service providers.
• Identify carrier issues with Command Center and drive resolution.

Skills

Warehousing operations

Transportation operations

Import/Export

IATA Certification

G Suite

Public speaking

Education

BA/BS in Supply Chain / Logistics

Tools

G Suite

Job description

Transportation Operations Supervisor (Customer Onsite)

• Full-time

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 19,000 trained professionals
• 350+ locations worldwide
• Globally unified systems

The NASA region has opportunities for motivated team players who have the following characteristics: high energy level, ability to learn new ideas quickly, excellent work ethics, well developed multitasking skills, ability to prioritize tasks, and proven customer service skills. Our culture attracts some of the highest caliber people in the industry. We are looking for a highly motivated person to fill this full time position in our Transportation Department at an onsite position with one of our valued customers. If you think that you would work well in this environment, we look forward to hearing from you.

Responsible for the execution of day to day transportation operations and project management activities within a Global Transportation Team. Tasks and duties will vary based on changing priorities and missions. Duties include project management and execution, shipment track and trace, vendor relations, customer service, carrier performance reporting, metric management, reporting and information dissemination, and leading task/project oriented meetings.

Major Duties and Responsibilities:

• Coordinate and execute projects.
• Create project plans to drive continuous process improvement
• Work closely with vendor account managers and project managers are executing projects appropriately.
• Ensure SOPS, SWIs, processes are documented, updated and properly communicated to reflect Google’s needs clearly to carriers..
• Coordinate with multiple warehouses, carriers, and service providers to solve problems.
• Work closely with Command Center to identify carrier issues for resolution
• Drive operational predictability with partners
• Analyze performance data and identify process improvement opportunities
• Manage and negotiate ongoing delivery issues/opportunities
• Create task lists, work plans and define milestones critical to delivering successful projects.
• Ability to create and provide presentations on performance levels to vendors and customer.
• Proactive approach to cost saving, consolidation, and on‑time performance initiatives

Qualifications, Experience and Education Requirements:

Skills Required: Warehousing and transportation operations background required. Effective communication skills, Import & Export background, attention to detail, IATA Certification a plus. Strong knowledge of G Suite and/or equivalent required.

• BA/BS preferred. Preferably in Supply Chain, Transportation, and/or Logistics Operation or equivalent experience.
• 2+ years of transportation and logistics experience.
• 1+ years warehousing experience
• Demonstrated project leadership experience
• 2 years continuous process improvement experience
• Experience with air, road, ocean, and dedicated/white glove movements
• Experience with people management ( hiring process, career and personal development, performance management, etc…)
• Dynamic personality; comfortable with public speaking. Accustomed to leading meetings with customers, vendors and key stakeholders
• Multitask and prioritize work as needed for self and team
• Ability to anticipate issues/negative outcomes and work to resolve proactively
• Strong organizational, time management, and written/oral communication skills
• Ability to adapt in dynamic environment
• Aptitude for learning new software applications and technology platforms
• Highly motivated, results-driven attitude

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus