Real-Time Ops Center Technician (Relocation Paid)

Epic; Bismarck (ND); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual raises and bonuses

Stock grants

Four-week sabbatical after five years

Job summary

A leading software company is seeking an Operations Center Technician at its Madison, WI campus. The role involves monitoring real-time alerts, managing security systems, and overseeing operations to ensure business continuity. Candidates should have experience in security operations and strong situational awareness. Relocation assistance is provided, and the role includes eligibility for negotiation of merit-based compensation and benefits. The company promotes diversity and inclusion within its workforce, reflecting its commitment to quality care for all patients.

Qualifications

• Experience in security operations or emergency response is preferred.
• Strong situational awareness and decision-making skills are essential.
• Excellent communication and coordination abilities are required.
• Ability to work in a high-pressure environment is necessary.
• Must be eligible to work in the United States without visa sponsorship.
• Openness to 2nd and 3rd shifts, as well as weekend days needed.
• COVID-19 vaccination is required.

Responsibilities

• Monitor real-time alerts and manage security systems.
• Oversee building operations from the Facilities Command Center.
• Identify and respond to issues using video feeds and system data.
• Coordinate emergency responses during disruptions.
• Work closely with internal teams and emergency services.

Skills

Security operations experience

Situational awareness

Decision-making skills

Communication abilities

Coordination abilities

Ability to work under pressure

Job description

A leading software company is seeking an Operations Center Technician at its Madison, WI campus. The role involves monitoring real-time alerts, managing security systems, and overseeing operations to ensure business continuity. Candidates should have experience in security operations and strong situational awareness. Relocation assistance is provided, and the role includes eligibility for negotiation of merit-based compensation and benefits. The company promotes diversity and inclusion within its workforce, reflecting its commitment to quality care for all patients.