Real-Time Ops Center Technician (Relocation Paid)

Epic; West Fargo (ND); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Merit-based compensation

Annual raises

Stock grants

Four-week sabbatical after five years

Comprehensive healthcare benefits

Job summary

A technology company is seeking an Operations Center Technician to maintain business continuity across its global campuses by monitoring alerts and managing security systems. This role requires relocation to Madison, WI, with financial assistance provided. Ideal candidates will have experience in security operations and excellent communication skills. Attractive benefits include merit-based compensation, annual raises, stock grants, and sabbaticals after five years. Join a team committed to diversity and inclusion.

Qualifications

• Experience in security operations or emergency response preferred.
• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high-pressure, real-time environment.
• Eligible to work in the US without visa sponsorship.
• Openness to 2nd and 3rd shifts as well as weekends.
• COVID-19 vaccination required.

Responsibilities

• Monitor real-time alerts to maintain business continuity.
• Manage access and security systems effectively.
• Oversee building operations from the Facilities Command Center.
• Identify and respond to issues using video feeds and system data.
• Coordinate emergency responses during disruptions.

Skills

Security operations experience

Strong situational awareness

Excellent communication

Coordination abilities

Ability to work under pressure

Job description

A technology company is seeking an Operations Center Technician to maintain business continuity across its global campuses by monitoring alerts and managing security systems. This role requires relocation to Madison, WI, with financial assistance provided. Ideal candidates will have experience in security operations and excellent communication skills. Attractive benefits include merit-based compensation, annual raises, stock grants, and sabbaticals after five years. Join a team committed to diversity and inclusion.