Global Onboarding Specialist — EMEA

RemotePeople

United States

Remote

USD 70,000 - 100,000

Full time

2 days ago
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Benefits offered by this job

Competitive salary
Asynchronous work environment
Remote-First or Hybrid environment
Work from abroad option
Growth opportunities
Provided hardware

Job summary

RemotePeople seeks an Onboarding Specialist to guide clients and new hires worldwide through the onboarding journey. You will manage multiple cases, prepare contracts, and coordinate country-specific requirements to ensure a smooth start for employees across borders.

You’ll work with Legal, Payroll, and Client Success teams to activate payroll and benefits on time, advising clients on country-specific processes and potential blockers.

Qualifications

  • Professional fluency in English, both written and spoken.
  • 2+ years of experience in employee onboarding, HR administration, global mobility, payroll operations, or a similar client-facing role.
  • Experience supporting onboarding in multiple countries; experience in EOR, PEO, global employment, payroll, or HR tech is strongly preferred.
  • Good understanding of employment onboarding processes and country-specific requirements, including employee documentation, benefits enrolment, contracts, and compliance.
  • Familiarity with employment contracts and contract amendments, including working from established templates.
  • Strong attention to detail and ability to manage several cases, deadlines, and stakeholders simultaneously.
  • A consultative and customer-focused approach, with confidence guiding clients through complex processes.
  • Proactive problem-solving skills, sound judgment, and the ability to identify and elevate risks early.
  • Comfortable collaborating with Legal, Payroll, Benefits, Finance, Sales, and Client Success teams.
  • Experience using HRIS, CRM, ticketing, and collaboration tools; HubSpot and Confluence experience is a plus.

Responsibilities

  • Manage end-to-end onboarding for employees across multiple countries, from receiving the case through the employee’s first day.
  • Guide clients and employees through onboarding requirements, timelines, documents, and next steps.
  • Review and verify employee information and documentation, ensuring all records are accurate, complete, and compliant before the start date.
  • Prepare employment contracts using internal templates and coordinate contract reviews, signatures, and amendments when needed.
  • Coordinate country-specific onboarding requirements, including medical check-ups, right-to-work documentation, visas, tax forms, and other local requirements where applicable.
  • Partner with Payroll, Benefits, Legal, Finance, and Client Success to ensure payroll and benefits are activated on time and all onboarding requirements are in place.
  • Manage multiple active cases at once, prioritising effectively while maintaining a high level of accuracy and service.
  • Proactively follow up on outstanding actions and signatures; flag potential blockers or risks early, including contracts that remain unsigned after 24 hours.
  • Act as a trusted advisor to clients by explaining country-specific processes, setting expectations, and helping find practical solutions.
  • Support employee onboarding and manage contract amendments throughout the employee lifecycle.
  • Keep client and employee data accurate and up to date across internal platforms and CRM systems.
  • Identify opportunities to improve workflows, documentation, and the overall onboarding experience.

Skills

Fluent English
Onboarding experience
Global mobility
HR administration
EOR/PEO familiarity
HRIS/CRM tools
HubSpot
Confluence

Tools

HubSpot
Confluence

Job description

RemotePeople seeks an Onboarding Specialist to guide clients and new hires worldwide through the onboarding journey. You will manage multiple cases, prepare contracts, and coordinate country-specific requirements to ensure a smooth start for employees across borders.

You’ll work with Legal, Payroll, and Client Success teams to activate payroll and benefits on time, advising clients on country-specific processes and potential blockers.

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