Global Network Insights Architect (Deployment & Dashboards)

Amazon

Dublin (OH)

On-site

USD 96,000 - 166,000

Full time

14 days+

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Job summary

Amazon Web Services (AWS) seeks a Global Technical Specialist in the Network Design and Deployment Team (NIDD) to own dashboards, data, and operational reporting that reflect deployment performance globally.

You will design and maintain reporting systems, define SLAs and KPIs, mentor engineers, and develop training materials while partnering with regional leaders to drive efficient, reliable network delivery across all regions.

Qualifications

3+ years of vendor management experience.
4+ years in a data center or other critical environment experience.
5+ years of data center engineering or operations experience.
5+ years of Microsoft Office including Outlook, Word, and Excel experience.

Responsibilities

Design, develop, and maintain dashboards and reporting systems (e.g., Power BI, Tableau, Amazon QuickSight, ASANA, etc.) that provide real-time visibility into network scaling, deployment progress, and operational health metrics across all NIDD regions.
Own and continuously improve data collection processes and tracking mechanisms across the global NIDD organization to ensure accurate, timely, and actionable reporting for leadership.
Define, implement, and maintain published SLAs, KPIs, and operational metrics frameworks that drive consistent, high-quality delivery of network capacity globally.
Identify and drive improvements to operational efficiency through the development of workflows, tooling, and process automation across the global NIDD organization.
Create, own, and continuously improve NIDD documentation, standard operating procedures (SOPs), playbooks, and process guides to drive global standardization.
Deliver standardized on-boarding templates and and develop new educational and instructional materials with input form key stakeholders.
Influence stakeholders by creating compelling data-backed reports, narratives, and process improvement proposals.
Support the design and maintenance of technical training content for Network Design and Deployment Engineers to ensure baseline technical proficiency.
Serve as a mentor and career development resource for NIDD team members globally, partnering with managers to guide the growth of engineers across regions.