Global Mobility & Relocation Program Manager

Uber; New York (NY); On-site; USD 137,000 - 152,000; Full time

Job summary

Uber is seeking a Program Manager for Global Relocation & Immigration (GRI) to own service delivery from strategy to execution. You will partner with leadership to design mobility services and manage stakeholder experience across Talent Acquisition and People & Places.

You will lead a team of GRI professionals, coordinate with immigration specialists, and ensure continuous program improvement through metrics and learnings from global partnerships.

Qualifications

• 6+ years of progressive experience in HR/Operations, Global Mobility, Relocation, and US Immigration program management.
• 2+ years of direct people management experience coaching and developing HR or Mobility professionals.
• Demonstrated track record of directly supporting C-suite and executive-level employee relocations.
• Experience managing global mobility and relocation vendor partners and tracking SLAs and KPIs.

Responsibilities

• Design and implement global mobility services to support Uber's international talent needs.
• Define, implement and oversee service delivery of the GRI program prioritizing stakeholder experience, efficiency and compliance.
• Lead the GRI support provided to relocating Executives and engage with stakeholders and vendors for a great experience.
• Be the escalation point for operational matters and drive scalable solutions with learnings for continuous improvement.
• Lead a team of GRI business partners and develop them for success.
• Collaborate with immigration specialists on US immigration enquiries and escalations.
• Develop and maintain GRIs content strategy across HR shared services and vendors.
• Review metrics to assess GRI operations and continuously improve the program.

Skills

HR/Operations experience

People management

Executive support

Vendor management

Education

Bachelor’s degree

Job description

Uber is seeking a Program Manager for Global Relocation & Immigration (GRI) to own service delivery from strategy to execution. You will partner with leadership to design mobility services and manage stakeholder experience across Talent Acquisition and People & Places.

You will lead a team of GRI professionals, coordinate with immigration specialists, and ensure continuous program improvement through metrics and learnings from global partnerships.