Global Mining Solutions Account Lead

Komatsu; Tucson (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Komatsu Mining Technology Solutions is seeking a skilled account manager to develop and maintain relationships with designated corporate customers, ensuring contract compliance and value from our mining technology. You will act as a trusted advisor, coordinating with internal teams and stakeholders to drive with customers.

Travel up to 50% as required, contribute to sales opportunities, support Business Development Executives, and uphold safety and corporate policies while delivering excellent

Qualifications

• Previous account management experience, preferably relating to the mining industry.
• Extensive administrative skillset with attention to detail and accuracy to ensure contracts, SLA and CCA represent the requirements of both parties to the agreement.
• Experience with CRM tools and their use.

Responsibilities

• Grow and retain corporate partnerships by developing long-term relationships with your portfolio of assigned corporate customers, connecting with key business executives and stakeholders.
• Manage customer relations to achieve value in use from our products in conjunction with other business units.
• Solve problems for clients and customers by developing innovative and tailored sales solutions.
• Manage all sales/compliance related activities including management of the sales process, Salesforce compliance, CCA management, services and software business opportunities identified and managed, account plans prepared and discussed with clients, client contacts and emails maintained for internal use, provide superior customer service, single point of contact for business development activities and when required escalation of critical issues, communication/visits with key customer contacts on a regular basis, develop call plans prior to customer interactions, opportunity management, dealing with vendors, business planning and budgeting, intelligence gathering and networking.

Skills

Account management

Admin skills

CRM tools

Job description

Komatsu Mining Technology Solutions is seeking a skilled account manager to develop and maintain relationships with designated corporate customers, ensuring contract compliance and value from our mining technology. You will act as a trusted advisor, coordinating with internal teams and stakeholders to drive with customers.

Travel up to 50% as required, contribute to sales opportunities, support Business Development Executives, and uphold safety and corporate policies while delivering excellent