Strategic Mining Accounts Manager – Growth & Solutions

Komatsu Southwest; Mojave (CA); On-site; USD 90,000 - 115,000; Full time

Job summary

Komatsu is seeking an Account Manager to support mining customers in Southern California's Mojave region. You will develop strong relationships, identify equipment, parts, and service opportunities, and act as the liaison between customers and internal teams.

The role requires a technical aptitude, consultative sales skills, and a proven ability to build long-term partnerships in the heavy equipment sector.

Qualifications

• 3–5 years in account management or sales in OEM/mining environments
• Experience building client relationships and negotiating contracts

Responsibilities

• Manage and grow relationships with assigned mining and construction customers
• Promote and sell Komatsu equipment, parts, service solutions, and customer support programs
• Serve as the primary point of contact for strategic customer accounts
• Collaborate with Service Managers, Product Support teams, and Technical Specialists to deliver customer solutions
• Oversee warranty-related issues, product concerns, returns, and service coordination
• Identify opportunities to expand equipment, parts, and service business within existing accounts
• Conduct regular customer site visits and maintain a strong field presence
• Provide customer feedback and market intelligence to internal stakeholders
• Support customers through equipment deliveries, fleet lifecycle planning, and ongoing operational needs
• Assist in resolving customer concerns and objections through value-based selling and relationship management
• Partner with mining subject matter experts and leadership to support large shovel and surface mining operations when needed

Skills

Account management

Sales & negotiation

Mining industry knowledge

Communication skills

MS Office

Salesforce

Project management tools

Tools

Salesforce.com

MS Office

Project Management tools

Job description

Komatsu is seeking an Account Manager to support mining customers in Southern California's Mojave region. You will develop strong relationships, identify equipment, parts, and service opportunities, and act as the liaison between customers and internal teams.

The role requires a technical aptitude, consultative sales skills, and a proven ability to build long-term partnerships in the heavy equipment sector.