Account Manager (Mining Sales)

Komatsu

Utah

On-site

USD 80,000 - 100,000

Full time

14 days+

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Benefits offered by this job

401k and/or employee savings programs

Employee time off

Employee assistance programs

Disability benefits

Life insurance

Employee learning and development programs

Job summary

Komatsu is seeking an Account Manager dedicated to the mining industry. This role involves establishing and maintaining relationships with clients while providing tailored solutions to meet their operational goals.

The ideal candidate will have a bachelor’s degree, a minimum of five years of mining experience, and a proven record in account management or sales. You will work closely with cross-functional teams to deliver exceptional service and drive sustainable growth in the mining sector.

Qualifications

Minimum five years of direct experience within the mining industry.
Experience in account management or sales targeted at the mining sector.
Proven record of achieving sales objectives.

Responsibilities

Establish and maintain relationships with mining clients.
Understand client mining operations to provide tailored solutions.
Identify upselling and cross‑selling opportunities.

Skills

Interpersonal skills

Communication proficiency

Organizational skills

Analytical thinking

Problem-solving capabilities

Education

Bachelor's degree in business administration, mining engineering, or a related discipline

Tools

CRM platforms

Microsoft Office applications

Job description

Join Komatsu and Be Part of Something Big!

Job Overview

Join our dynamic team as an Account Manager dedicated to the mining industry, where you will play a crucial role in fostering and expanding our client partnerships. This position requires a proactive and strategic individual who thrives on building trusted relationships and delivering customized solutions that align with the operational goals of mining clients. As an integral part of our sales division, you will leverage your specialized knowledge of mining operations and challenges to enhance client satisfaction and promote sustainable business growth.

Key Job Responsibilities

Establish and sustain robust and transparent relationships with assigned mining clients, serving as their dedicated point of contact to facilitate seamless communication and service delivery.
Deeply understand client mining operations, including procurement, maintenance, and production workflows, to provide tailored solutions that address challenges and advance their strategic objectives.
Identify and capitalize on upselling and cross‑selling opportunities for products and services that meet evolving mining industry demands, ensuring alignment with client goals and business growth.
Work closely with internal cross‑functional teams—sales, engineering, product development, and customer service—to coordinate efforts that meet or exceed client expectations and resolve any client issues related to mining equipment, consumables, or technical support.
Provide clients with timely and comprehensive updates via reports and presentations on key performance indicators such as production efficiency, cost optimization, equipment uptime, and safety enhancements to demonstrate value and inform strategic decisions.
Remain vigilant about emerging trends, innovations, and regulatory developments within the mining sector to proactively advise clients and position the company as an industry leader in solutions and compliance.
Manage contract negotiations and renewal processes with a keen focus on fostering win‑win agreements that support long‑term client partnerships and company profitability.
Conduct thorough analysis and monitoring of client‑specific account metrics pertinent to mining operations, including equipment reliability, operational uptime, and adherence to environmental and safety standards.
Deliver exceptional customer service and post‑sale support, demonstrating commitment to client success and nurturing sustained client loyalty through responsiveness and expert guidance.
Contribute to strategic planning by providing insights gained from client feedback and market intelligence to influence product development and service offerings tailored to mining clients.

Qualifications

Essential Qualifications

A bachelor's degree in business administration, mining engineering, or a closely related discipline that provides a solid foundation in both technical and commercial aspects of mining operations.
Minimum five years of direct experience within the mining industry, with a strong preference for candidates whose recent roles involve fieldwork, shop floor engagement, or service delivery, and who have a proven record of achieving or surpassing performance targets.

Highly Desirable Qualifications

At least five years of professional experience in account management or sales specifically targeted at the mining sector, demonstrating a consistent track record of developing profitable client relationships and meeting sales objectives.
Demonstrated ability to navigate complex sales cycles, negotiate contracts, and engage with decision‑makers across various levels of client organizations in the mining industry.
Proficiency in industry‑specific software and digital tools that support client relationship management and operational analytics.

Additional Information

Exceptional interpersonal and communication skills, enabling you to establish and maintain strong rapport with clients and internal teams from diverse backgrounds.
Superior verbal and written communication proficiency, with the capability to convey complex technical mining concepts in clear and accessible language.
Strong organizational skills to effectively manage multiple priorities and competing deadlines in a fast‑paced and demanding mining sector environment.
High attention to detail combined with analytical thinking and problem‑solving capabilities critical to addressing the unique operational challenges faced by mining clients.
Familiarity with CRM platforms and Microsoft Office applications to support efficient account management and reporting.
In-depth knowledge of mining equipment, operational processes, safety protocols, and relevant regulatory frameworks to ensure compliance and support client needs effectively.
Experience with advanced mining technologies and software solutions is advantageous and will support innovation‑driven client support.

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. The offer will consider a wide range of factors, including experience and location.

Company Benefits

401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs

Diversity & Inclusion Commitment

At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.