Global Middle Office Operations Lead

2001 SSB&T; Quincy (MA); On-site; USD 60,000 - 101,000; Full time

Job summary

State Street Corp is seeking an Office r to collaborate with global teams and oversee day-to-day transactional and trade operations, ensuring data integrity, operational controls, and strong client service in a fast-paced setting.

You will serve as a key escalation point, manage client data across trading platforms, and prepare detailed client reporting while supporting AI-driven process improvements and department projects.

Qualifications

• Strong Excel proficiency (pivot tables, lookups, and formulas) and working knowledge of Microsoft Office applications.
• Trading platform experience and VBA, SQL, Python are a plus.
• Ability to synthesize findings and insights into clear, well-organized summaries and client-ready materials.

Responsibilities

• Serve as a trusted subject matter expert within the business unit, leading the resolution of complex operational, client, and trade-related issues involving clients, custodians, brokers, counterparties, and internal teams.
• Maintain ownership and oversight of comprehensive client data across trading platforms and internal account records, ensuring accuracy and consistency.
• Deliver high-quality client service through proactive communication, timely follow-up, and effective research and resolution of client inquiries.
• Act as first escalation point for the Operations team by managing and resolving actions across all client types using approved systems and custodian platforms.
• Prepare, review, validate, and approve standard and ad hoc client reporting, ensuring data integrity and alignment with client and regulatory requirements.
• Provide oversight of daily transaction processing routines, ensuring adherence to established controls, procedures, and service level expectations.

Skills

Excel proficiency

Pivot tables

Lookups

Formulas

Trading platforms

VBA

SQL

Python

Education

Bachelor's degree

Tools

VBA

SQL

Python

Job description

State Street Corp is seeking an Office r to collaborate with global teams and oversee day-to-day transactional and trade operations, ensuring data integrity, operational controls, and strong client service in a fast-paced setting.

You will serve as a key escalation point, manage client data across trading platforms, and prepare detailed client reporting while supporting AI-driven process improvements and department projects.