Global Bank Loan Operations Lead

2001 SSB&T; Quincy (MA); Presencial; USD 60.000 - 101.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K with company match

Medical/dental/vision insurance

Paid time off

Employee Assistance Program

Performance-based incentives

Tax-advantaged savings plans

Descripción de la vacante

State Street Corp is seeking a seasoned client operations professional to manage complex bank loan servicing for global fund structures. You will serve as the main contact for operational issues and lead a team handling client inquiries, open items, and production activities.

The role emphasizes implementing best practices, coordinating new funds and system changes, and supporting client conversions in a fast-paced environment.

Formación

• BS/BA degree required.
• Minimum of 5–7 years of related experience, preferably in financial services.
• Experience with Bank Loan asset class is required.
• Proficiency with Wall Street Office (WSO).

Responsabilidades

• Act as primary contact and escalation point for operational issues.
• Receive and resolve inquiries from client, Client Management, COEs, BU Shared Services and BU Client Service and ensure timely resolution.
• Maintain and monitor open items, issues, logs, project lists.
• Address custom client requests, manage production activities of Client Support Specialists 1, 2 and Senior Specialists.
• Coordinate the implementation of new funds, systems and processes.
• Assist with client conversions and other client projects.
• Identify and implement consistent operational best practices.

Conocimientos

Client management

Team management

Multi-point reconciliations

Fund accounting

Custody

Vendor data sourcing

Automation

Strong critical thinking

Deadline driven

Educación

BS/BA degree

Herramientas

Wall Street Office (WSO)

Descripción del empleo

State Street Corp is seeking a seasoned client operations professional to manage complex bank loan servicing for global fund structures. You will serve as the main contact for operational issues and lead a team handling client inquiries, open items, and production activities.

The role emphasizes implementing best practices, coordinating new funds and system changes, and supporting client conversions in a fast-paced environment.