Global Market Launch Lead, Voice AI Deployments

ElevenLabs; Buffalo (NY); On-site; USD 130,000 - 190,000; Full time

Job summary

ElevenLabs is seeking a Deployment Strategist Lead to open new markets and build a regional team to deploy our voice AI technology with strategic customers. You will own end-to-end delivery, from initial engagement to scaled implementation, while collaborating with sales, product, and research teams.

You’ll hire and lead a forward-deployed engineering team, identify use cases, and architect bespoke integrations that fit customers’ workflows, ensuring high impact outcomes.

Qualifications

• Executive stakeholder engagement experience with C-suite/VP-level stakeholders.
• Experience hiring/developing high-performing technical teams.
• Basic proficiency in Python and API integration for prototyping/demo building.
• Excellent communication and problem-solving, capable of summarizing complex concepts.
• Technical aptitude to grasp our voice and audio AI models quickly.
• Strategic awareness with understanding of deals, GTM motions and revenue impact.
• Nice-to-have: experience building partner ecosystems with SI/Reseller relationships.

Responsibilities

• Meet strategic customers to understand audio and voice AI needs and pain points.
• Build and lead a forward-deployed engineering team within the region.
• Identify use cases and work with engineering to implement our voice and audio AI tech into solutions.
• Design bespoke integrations to fit into customers' products/ops.
• Guide customers on best practices to maximize performance of models.
• Present results and future work proposals to technical and executive audiences.
• Collaborate with Research and Product to incorporate field insights into products.
• Develop compelling demos of our technology for new and existing customers.
• Scope new industries and expand AI solutions across sectors globally.
• Own end-to-end execution of major projects for strategic partners.
• Collaborate daily with customers' engineering and executive teams for optimal implementation.

Skills

Exec Stakeholder Eng

People Leadership

Python & API

Communication & Problem-Solving

Voice & AI models understanding

Strategic & Commercial Awareness

Partner Ecosystem Development

Job description

ElevenLabs is seeking a Deployment Strategist Lead to open new markets and build a regional team to deploy our voice AI technology with strategic customers. You will own end-to-end delivery, from initial engagement to scaled implementation, while collaborating with sales, product, and research teams.

You’ll hire and lead a forward-deployed engineering team, identify use cases, and architect bespoke integrations that fit customers’ workflows, ensuring high impact outcomes.