Global Marine Account Manager — Growth, Tech & Travel

ZF Group; Seattle (WA); On-site; USD 100,000 - 150,000; Full time

Job summary

ZF Group's Marine division is seeking an Account Manager to manage and grow key customer accounts up to $5M, delivering sales support, technical expertise, and outstanding service. You will travel to customers, collaborate with distributors, OEMs, shipyards, and fleet operators to drive growth and customer satisfaction.

A strong background in marine sales, negotiation, and CRM data management is required; travel expectations are substantial both domestically and internationally.

Qualifications

• Marine industry knowledge and proven customer service experience.
• Strong negotiation, communication, and problem-solving abilities.
• Ability to multi-task under pressure and work independently.
• Proficiency with Windows Office and CRM/database software.

Responsibilities

• Manage and grow customer accounts (up to $5M) with sales support and service.
• Build relationships with customers, distributors, OEMs, shipyards, and fleets via travel.
• Support distributors through site visits, trade shows, training, and collaborative sales.
• Respond to inquiries on product availability, pricing, applications, parts, service, and policies.
• Maintain CRM records, quotations, and project documentation for data management.
• Prepare forecasts, quotes, visit reports, and analyses with sales teams.
• Assist with inventory management, forecasting, sea trials, and other operations.
• Promote continuous improvement and participate in training and events.

Skills

Marine industry knowledge

Customer service

Negotiation

Organizational skills

Communication skills

Problem-solving

Multi-tasking

Self-starter

Education

B.S. degree in Business or Engineering

Associates degree in Business or Engineering

Tools

Windows Office

Job description

ZF Group's Marine division is seeking an Account Manager to manage and grow key customer accounts up to $5M, delivering sales support, technical expertise, and outstanding service. You will travel to customers, collaborate with distributors, OEMs, shipyards, and fleet operators to drive growth and customer satisfaction.

A strong background in marine sales, negotiation, and CRM data management is required; travel expectations are substantial both domestically and internationally.