Global Manufacturing & Creator Economy Ops Lead

remotepeople; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Ownership of ops function

Remote work from Latin America

Job summary

remotepeople seeks a Head of Operations for a US-based manufacturing platform. You will own the operations engine across Manufacturing, Global Factory Network, Customer Service, and Customer Success, coordinating with Product, Engineering, Marketing and Sales to streamline workflows and scale throughput using data, automation and AI.

This is an operational architect role, not a traditional management position.

Qualifications

• 6+ years of operational leadership at the intersection of supply chain, manufacturing, or logistics and modern technology/SaaS.
• Proven experience owning a factory network or vendor relationships.
• Fluency with data; you define KPIs and drive real operational change.
• Experience leading distributed, cross-border teams at scale.
• Comfortable evaluating AI/automation tools to drive efficiency.
• Full availability with significant overlap with US business hours.

Responsibilities

• Own the end-to-end operations engine across Manufacturing, Global Factory Network, Customer Service and Customer Success.
• Collaborate with Product, Engineering, Marketing and Sales to build workflows that move every function faster.

Skills

Operational leadership

Data-driven

Cross-border teams

Automation / AI tooling

Vendor relationships

Job description

remotepeople seeks a Head of Operations for a US-based manufacturing platform. You will own the operations engine across Manufacturing, Global Factory Network, Customer Service, and Customer Success, coordinating with Product, Engineering, Marketing and Sales to streamline workflows and scale throughput using data, automation and AI.

This is an operational architect role, not a traditional management position.