Global Logistics & Trade Ops Specialist — Flexible Hours

Maersk Mexico; La Vergne (TN); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible

And more!

Job summary

Maersk Logistics & Services USA, Inc. is seeking a Global Operations Support professional in La Vergne, TN to manage end-to-end international shipments, ensure regulatory compliance, coordinate with global partners, and deliver exceptional customer service.

The role requires expertise in international transportation, customs processes, carrier management, and shipment visibility across all modes; you will prepare quotations, track shipments, and maintain strong relationships with customers and

Qualifications

• Experience in international freight forwarding, logistics, or supply chain operations.
• Knowledge of Incoterms, customs brokerage, and international shipping documentation.
• Ability to manage multiple shipments simultaneously.

Responsibilities

• Prepare and manage quotations for international air and ocean freight shipments.
• Coordinate shipments under various Incoterms, understanding responsibilities of buyers and sellers.
• Arrange and monitor import and export shipments from origin through final delivery.
• Work closely with overseas agents, freight forwarders, steamship lines, airlines, drayage providers, terminals, and warehouses.
• Manage customs clearance activities and coordinate with customs brokers to ensure compliance with all regulatory requirements.
• Execute and monitor in-bond movements, IT (Immediate Transportation), T&E (Transportation and Exportation), and ITT shipments.
• Prepare, review, and validate shipping documentation, including commercial invoices, packing lists, bills of lading, arrival notices, and customs documents.
• Track and proactively communicate shipment status, exceptions, delays, and resolutions to customers and internal stakeholders.
• Coordinate container pickups, deliveries, and drayage services while ensuring timely movement of freight.
• Audit operational costs, close shipment files, and ensure accurate and timely customer billing.
• Maintain knowledge of international trade regulations, customs requirements, tariff classifications, and transportation best practices.
• Build and maintain strong relationships with customers, carriers, agents, and service providers.

Skills

International freight forwarding

Logistics management

Customer service

Communication skills

Microsoft Office

Transportation management systems

Education

High school diploma or equivalent

Tools

TMS software

Microsoft Office

Job description

Maersk Logistics & Services USA, Inc. is seeking a Global Operations Support professional in La Vergne, TN to manage end-to-end international shipments, ensure regulatory compliance, coordinate with global partners, and deliver exceptional customer service.

The role requires expertise in international transportation, customs processes, carrier management, and shipment visibility across all modes; you will prepare quotations, track shipments, and maintain strong relationships with customers and