Global Operations Associate

Maersk; Humble (TX); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Employee Assistance Program

Paid Time Off

Flexible work schedules

Job summary

Maersk in the United States is seeking an International Operations Coordinator to manage the end-to-end execution of international shipments, ensuring compliance with import and export regulations and coordinating with global partners for timely delivery.

You will prepare quotes, handle Incoterms, customs processes, and carrier coordination, while tracking shipments and ensuring excellent customer service and accurate billing.

Qualifications

• Experience in international freight forwarding, logistics, or supply chain operations.
• Strong understanding of import/export processes and Incoterms.
• Experience with ocean freight, air freight, drayage, and customs-related processes.

Responsibilities

• Prepare and manage quotations for international air and ocean freight shipments.
• Coordinate shipments under various Incoterms, understanding the responsibilities of buyers and sellers throughout the transportation process.
• Arrange and monitor import and export shipments from origin through final delivery.
• Work closely with overseas agents, freight forwarders, steamship lines, airlines, drayage providers, terminals, and warehouses.
• Manage customs clearance activities and coordinate with customs brokers to ensure compliance with all regulatory requirements.
• Execute and monitor in-bond movements, IT (Immediate Transportation), T&E (Transportation and Exportation), and ITT shipments.
• Prepare, review, and validate shipping documentation, including commercial invoices, packing lists, bills of lading, arrival notices, and customs documents.
• Track and proactively communicate shipment status, exceptions, delays, and resolutions to customers and internal stakeholders.
• Coordinate container pickups, deliveries, and drayage services while ensuring timely movement of freight.
• Audit operational costs, close shipment files, and ensure accurate and timely customer billing.
• Maintain knowledge of international trade regulations, customs requirements, tariff classifications, and transportation best practices.
• Build and maintain strong relationships with customers, carriers, agents, and service providers.

Skills

Organizational skills

Multitasking

Communication skills

Customer service

Transportation management systems

Microsoft Office

International freight forwarding

Logistics operations

Supply chain operations

Education

High school diploma or equivalent

Tools

Transportation management systems

Microsoft Office

Job description

The International Operations Coordinator is responsible for managing the end-to-end execution of international shipments, ensuring compliance with import and export regulations, coordinating with global partners, and delivering exceptional customer service. This role requires expertise in international transportation, customs processes, carrier management, and shipment visibility across all modes of transport. The Global Operations Associate is responsible for managing the end-to-end execution of international shipments, ensuring compliance with import and export regulations, coordinating with global partners, and delivering exceptional customer service. This role requires expertise in international transportation, customs processes, carrier management, and shipment visibility across all modes of transport.

SHIFT M-F 0800 to 1700 on Call duties

Key Responsibilities

• Prepare and manage quotations for international air and ocean freight shipments.
• Coordinate shipments under various Incoterms, understanding the responsibilities of buyers and sellers throughout the transportation process.
• Arrange and monitor import and export shipments from origin through final delivery.
• Work closely with overseas agents, freight forwarders, steamship lines, airlines, drayage providers, terminals, and warehouses.
• Manage customs clearance activities and coordinate with customs brokers to ensure compliance with all regulatory requirements.
• Execute and monitor in-bond movements, IT (Immediate Transportation), T&E (Transportation and Exportation), and ITT shipments.
• Prepare, review, and validate shipping documentation, including commercial invoices, packing lists, bills of lading, arrival notices, and customs documents.
• Track and proactively communicate shipment status, exceptions, delays, and resolutions to customers and internal stakeholders.
• Coordinate container pickups, deliveries, and drayage services while ensuring timely movement of freight.
• Audit operational costs, close shipment files, and ensure accurate and timely customer billing.
• Maintain knowledge of international trade regulations, customs requirements, tariff classifications, and transportation best practices.
• Build and maintain strong relationships with customers, carriers, agents, and service providers.

Preferred Qualifications

• Experience in international freight forwarding, logistics, transportation, or supply chain operations.
• Strong understanding of import and export processes.
• Knowledge of Incoterms, customs brokerage, and international shipping documentation.
• Experience handling ocean freight, air freight, drayage, and customs-related processes.
• Familiarity with in-bond, IT, ITT, and T&E movements.
• Strong organizational skills and ability to manage multiple shipments simultaneously.
• Excellent communication and customer service skills.
• Proficiency in transportation management systems and Microsoft Office applications.
• Education High school diploma or equivalent is required.

Company Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range: $25 to $30 per hour *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process.

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.