Global Logistics Operations Lead | Customs & Compliance

CMA; Mechanicsburg (Cumberland County); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Flexible PTO including holidays

Tuition reimbursement

Job summary

CEVA Logistics in Mechanicsburg, USA seeks a Logistics Operations Supervisor to oversee transportation and customs processes, ensuring high-quality service for shipment receipt and documentation of imported/exported goods. You will supervise staff, monitor performance, and drive process improvements across the department.

Ideal candidates have a high school diploma with 4+ years related experience and at least 1 year of supervisory experience; a Bachelor's in International Business or related

Qualifications

• High School Diploma or GED and 4+ years related experience; supervisory experience preferred.
• Bachelor’s Degree in International Business, Logistics or Supply Chain Management or related discipline preferred or equivalent work experience.

Responsibilities

• Develop and provide excellent customer service to internal and external customers at all times.
• Provide supervision and control for all departmental activities; assist in retention and training of staff and customers; conduct staff meetings and address performance issues per policy.
• Oversee performance statistics; review shipment documentation (invoices, bills of lading, shipping statements) for accuracy and regulatory compliance.
• Compute duties, tariffs, price conversions, weight and volume for imported/exported goods; coordinate with customs for release and delays.
• Establish and revise policies for customs clearance operations; ensure consistent administration of policies.
• Identify areas of concern in client import/export processes via monitoring of team performance and regular audits.
• Communicate with operations manager; maintain flexible schedule including after-hours on-call rotation.
• Participate in or supervise department projects related to assigned area.

Skills

Microsoft Office

ITAR knowledge

Import Brokerage

Export Compliance

Hazmat Regulations

Recordkeeping

Education

High School Diploma or GED

Bachelor’s Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline

Job description

CEVA Logistics in Mechanicsburg, USA seeks a Logistics Operations Supervisor to oversee transportation and customs processes, ensuring high-quality service for shipment receipt and documentation of imported/exported goods. You will supervise staff, monitor performance, and drive process improvements across the department.

Ideal candidates have a high school diploma with 4+ years related experience and at least 1 year of supervisory experience; a Bachelor's in International Business or related