Global Logistics Intern - Customer Success & Ops

Expeditors; Chesapeake (MO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

Prescription drug coverage

Dental coverage

Vision coverage

Life insurance

Long-term disability insurance

401(k) plan

Employee stock purchase plan

Training program

Job summary

Expeditors, a leader in international transportation, seeks motivated interns to ensure the proper and timely movement of freight and information while delivering exceptional customer service. You will learn our systems and work with international and domestic customers and offices.

Interns will gain hands-on experience in daily shipment tracking, documentation, and proactive status updates, with guidance toward professional customer service excellence and regulatory compliance.

Qualifications

• Effective verbal and written communications skills.
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Responsibilities

• Provide exceptional customer service to internal and external customers.
• Adherence to Operational Process Standards.
• Daily tracking of shipments and corresponding documents.
• Work with the team to provide solutions to customers.
• Comply with customer requirements and procedures.
• Proactively communicate timely status updates to customers.
• Communicate with international and domestic customers and offices.
• Update shipment information in the Expeditors system.
• Track and trace international cargo.
• Timely settlement of shipments and filing of Tariffs.
• Prepare and process international documentation.
• Comply with US and foreign regulations.

Skills

Verbal communication

Written communication

Organizational skills

Microsoft Office

Independence

Attendance

Attention to detail

Multilingual (desirable)

Tools

Microsoft Office

Job description

Expeditors, a leader in international transportation, seeks motivated interns to ensure the proper and timely movement of freight and information while delivering exceptional customer service. You will learn our systems and work with international and domestic customers and offices.

Interns will gain hands-on experience in daily shipment tracking, documentation, and proactive status updates, with guidance toward professional customer service excellence and regulatory compliance.