Global Logistics Intern: Tracking & Customer Service

Expeditors International; Charlotte (NC); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Prescription, Dn

Life and Long Term Disability

401(k) Retirement Savings Plan (US)

Employee Stock Purchase Plan

Training and Personnel Development

Job summary

Expeditors International in Charlotte, NC is offering an internship in global logistics. You will support daily tracking, customer service, and documentation, gaining hands-on exposure to freight movement and compliance. This role emphasizes learning and development in a fast-paced environment.

You will work with a team that values professional conduct, proactive communication, and attention to detail, with opportunities to grow within the company and learn our systems and standards.

Qualifications

• Effective verbal and written communications skills.
• Strong organizational and prioritizing skills.
• Experience with Microsoft Office Applications.
• Displayed ability to work independently.
• Excellent attendance practices.
• Attention to detail, curiosity, professionalism, integrity, sense of humor.
• Global geographic knowledge and multi-lingual abilities are always desired.

Responsibilities

• Provide exceptional customer service to both internal and external customers.
• Adherence to Operational Process Standards.
• Daily tracking of shipments and corresponding documents.
• Work with the team to provide solutions to customers.
• Comply with customer requirements and procedures.
• Proactively communicate timely status updates to customers.
• Communicate with international and domestic customers and offices.
• Update shipment information in the Expeditors system.
• Track and trace international cargo.
• Timely settlement of shipments and filing of Tariffs.
• Preparation of reports, as required.
• Prepare and process international documentation.
• Comply with US and foreign regulations.

Skills

Verbal & written communication

Organizational skills

Microsoft Office

Independent worker

Attendance

Attention to detail

Multilingual (desirable)

Job description

Expeditors International in Charlotte, NC is offering an internship in global logistics. You will support daily tracking, customer service, and documentation, gaining hands-on exposure to freight movement and compliance. This role emphasizes learning and development in a fast-paced environment.

You will work with a team that values professional conduct, proactive communication, and attention to detail, with opportunities to grow within the company and learn our systems and standards.