Senior Intern

Expeditors; Chesapeake (MO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Medical coverage

Prescription drug coverage

Dental coverage

Vision coverage

Life insurance

Long-term disability insurance

401(k) plan

Employee stock purchase plan

Training program

Job summary

Expeditors, a leader in international transportation, seeks motivated interns to ensure the proper and timely movement of freight and information while delivering exceptional customer service. You will learn our systems and work with international and domestic customers and offices.

Interns will gain hands-on experience in daily shipment tracking, documentation, and proactive status updates, with guidance toward professional customer service excellence and regulatory compliance.

Qualifications

• Effective verbal and written communications skills.
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Responsibilities

• Provide exceptional customer service to internal and external customers.
• Adherence to Operational Process Standards.
• Daily tracking of shipments and corresponding documents.
• Work with the team to provide solutions to customers.
• Comply with customer requirements and procedures.
• Proactively communicate timely status updates to customers.
• Communicate with international and domestic customers and offices.
• Update shipment information in the Expeditors system.
• Track and trace international cargo.
• Timely settlement of shipments and filing of Tariffs.
• Prepare and process international documentation.
• Comply with US and foreign regulations.

Skills

Verbal communication

Written communication

Organizational skills

Microsoft Office

Independence

Attendance

Attention to detail

Multilingual (desirable)

Tools

Microsoft Office

Job description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Expeditors is a leader in the international transportation industry looking for motivated team players who desire a challenging and rewarding place to work. Expeditors culture of organic growth and promotion from within attracts the highest caliber employees.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Job Description

Scope of Position:

Ensure the proper and timely movement of freight and information, while complying with internal and external requirements and providing exceptional customer service.

Major Duties and Responsibilities may include the following:

• Provide exceptional customer service to both internal and external customers
• Adherence to Operational Process Standards
• Daily tracking of shipments and corresponding documents
• Work with the team to provide solutions to customers
• Comply with customer requirements and procedures
• Proactively communicate timely status updates to customers
• Communicate with international and domestic customers and offices
• Update shipment information in the Expeditors system
• Track and trace international cargo
• Timely settlement of shipments and filing of Tariffs
• Preparation of reports, as required
• Prepare and process international documentation
• Comply with US and foreign regulations

Interns will learn:

• About the logistics industry, Expeditors and our culture
• About our systems
• About professional, pro-active, high expectation customer service

Qualifications

• Effective verbal and written communications skills
• Strong organizational and prioritizing skills
• Experience with Microsoft Office Applications
• Displayed ability to work independently
• Excellent attendance practices
• Attention to detail, curiosity, professionalism, integrity, sense of humor
• Global geographic knowledge and multi-lingual abilities are always desired

Additional Information

Expeditors offers excellent benefits to long-term, full time employees:

• Pay range is $19.00 - $21.00 per hour
• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

This opportunity does not sponsor work visas and has no relocation assistance.

All your information will be kept confidential according to EEO guidelines.