Global Logistics: Customer Success Manager I (Data-Driven Growth)

Amazon; Bellevue (WA); Presencial; USD 58 000 - 102 000; Tempo integral

Resumo da oferta

Amazon.com Services LLC in Bellevue, WA is seeking a Customer Success Manager for Global Logistics. You will manage high-value shipper relationships and develop data-driven strategies to improve performance across the shipping ecosystem.

You will collaborate with product, operations, and sales teams to design innovative solutions, analyze program metrics, and present insights to leadership, helping optimize Amazon's shipper success program and e-commerce supply chains.

Qualificações

• Bachelor's degree in Business, Operations, Supply Chain Management, Engineering, or related field.
• Strong analytical and problem-solving abilities.
• Experience in customer success, consulting, or supply chain management.

Responsabilidades

• Manage a portfolio of high-value shippers and identify growth opportunities.
• Develop and implement data-driven strategies to boost shipper performance.
• Collaborate with cross-functional teams to design innovative solutions for complex challenges.
• Analyze and present key performance metrics to stakeholders.

Conhecimentos

Analytical skills

Communication skills

Presentation skills

Stakeholder influence

Data-driven decision making

Formação académica

Bachelor's degree

Ferramentas

Excel

Descrição da oferta de emprego

Amazon.com Services LLC in Bellevue, WA is seeking a Customer Success Manager for Global Logistics. You will manage high-value shipper relationships and develop data-driven strategies to improve performance across the shipping ecosystem.

You will collaborate with product, operations, and sales teams to design innovative solutions, analyze program metrics, and present insights to leadership, helping optimize Amazon's shipper success program and e-commerce supply chains.