Global Logistics Coordinator — Shipments & Optimization

EOS; Town of Newark (WI); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Onsite parking

EV charging access

Complimentary breakfast and/or lunch

Snacks and beverages on site

Employee discounts

Job summary

EOS IT Solutions is seeking a Logistics Coordinator to support global logistics and fulfillment by coordinating shipments, managing exceptions, and analyzing performance. You will liaise with internal teams, carriers, freight forwarders, and 3PLs to ensure efficient movement across a complex supply chain.

The role is full-time and on-site at the assigned facility during standard hours. The ideal candidate has 2+ years in logistics, strong Excel skills, and experience with parcel, air, and ocean

Qualifications

• Minimum of two years’ experience in logistics, transportation, supply chain operations, or fulfillment coordination.
• Experience managing domestic and international shipments through parcel, air, ocean, and specialized transportation modes.
• Strong understanding of freight forwarding customs processes, trade documentation, and supply chain operations.
• Experience with TMS, WMS, ERP, or case management platforms.
• Proficiency in Excel, Google Sheets, and AI data analysis tools.
• Strong analytical and problem-solving skills with the ability to identify trends and recommend solutions.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills with the ability to engage stakeholders at all levels.
• Demonstrated ability to manage logistics exceptions and drive timely resolution.
• Customer-focused mindset with commitment to service excellence.

Responsibilities

• Execute daily logistics transactions, including parcel, air freight, ocean freight, and white-glove shipments.
• Coordinate shipment bookings with carriers, freight forwarders, and logistics service providers.
• Obtain and validate required trade compliance, customs, and dangerous goods documentation.
• Provide shipping instructions to internal stakeholders and external logistics partners.
• Monitor end-to-end shipment activity and ensure timely execution against service levels.
• Proactively identify, investigate, and resolve shipment exceptions, including delays, customs holds, delivery failures, and claims.
• Respond to customer inquiries by providing shipment status updates and logistics process guidance.
• Manage inbound and outbound logistics activities while maintaining accurate shipment records.

Skills

Logistics coordination

Data analysis

Excel

Communication

Problem solving

Tools

Salesforce Service Cloud

AfterShip

PandoAI

Power BI

Tableau

Job description

EOS IT Solutions is seeking a Logistics Coordinator to support global logistics and fulfillment by coordinating shipments, managing exceptions, and analyzing performance. You will liaise with internal teams, carriers, freight forwarders, and 3PLs to ensure efficient movement across a complex supply chain.

The role is full-time and on-site at the assigned facility during standard hours. The ideal candidate has 2+ years in logistics, strong Excel skills, and experience with parcel, air, and ocean