Global Logistics Coordinator - Hybrid (Remote/Office)

Ocean Network Express North America; Richmond (VA); Hybrid; USD 50,000 - 58,000; Full time

Job summary

Ocean Network Express North America is hiring an International Logistics Specialist in Richmond, VA. The role focuses on coordinating cargo bookings, resolving outbound logistics challenges, and providing product and service information to customers.

You'll contribute to the Richmond Service process, follow established procedures, and support high-value export cargo movements. The position requires a Bachelor’s degree preference and 0–2+ years of related experience, with a hybrid schedule of

Qualifications

• This role requires strong multitasking, critical thinking, and professional communication.
• Bachelor’s degree preferred; relevant logistics experience a plus.
• Experience with standard productivity tools (Gsuite/Microsoft Office) is required.

Responsibilities

• Assist with daily tactical processes ensuring smooth movement of export cargo.
• Coordinate customer inquiries and resolve issues regarding cargo movement.
• Troubleshoot complex challenges including customs and logistics.
• Document and update customer records; develop knowledge base of services.
• Create and coordinate international bookings for containerized freight.

Skills

Prioritize & multitask

Critical thinking

Client rapport

Excellent communication

Education

Bachelor’s Degree Preferred

Tools

Gsuite

Microsoft Office

Job description

Ocean Network Express North America is hiring an International Logistics Specialist in Richmond, VA. The role focuses on coordinating cargo bookings, resolving outbound logistics challenges, and providing product and service information to customers.

You'll contribute to the Richmond Service process, follow established procedures, and support high-value export cargo movements. The position requires a Bachelor’s degree preference and 0–2+ years of related experience, with a hybrid schedule of