Global Logistics Brokerage Specialist

Expeditors International; Laredo (TX); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Expeditors International in the United States is seeking a Brokerage Agent to execute flawless operational performance and provide excellent customer service in US customs brokerage. You will monitor key metrics and ensure timely shipping processes in a fast-paced logistics environment.

In this role you will maintain compliance with customer SOPs, communicate with carriers, and support cross-functional teams to meet KPI standards.

Competenze

• Bachelor's degree in foreign trade or equivalent.
• Experience in US Customs Brokerage preferred.
• Hands-on knowledge of customs clearance functions preferred.
• Fluent in English and Spanish.

Mansioni

• Comply with company controls, policies, procedures.
• Maintain compliance with customer requirements.
• Communicate with carriers and stakeholders.
• Process shipments accurately and timely.
• Prepare and review billing for customers.
• Escalate issues to supervisor as needed.

Conoscenze

Customer service

Communication skills

Interpersonal skills

English fluency

Spanish fluency

Formazione

Bachelor's degree in foreign trade

Descrizione del lavoro

Expeditors International in the United States is seeking a Brokerage Agent to execute flawless operational performance and provide excellent customer service in US customs brokerage. You will monitor key metrics and ensure timely shipping processes in a fast-paced logistics environment.

In this role you will maintain compliance with customer SOPs, communicate with carriers, and support cross-functional teams to meet KPI standards.