Global Logistics Agent: Tracking, Labels & Shipments

Expeditors; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid vacation

Health plan: Medical

Life insurance

Employee stock purchase plan

Training and development program

Growth opportunities

Employee referral program bonus

Job summary

Expeditors is hiring a CLS Logistics Agent in Florida to provide dedicated operational support for key customer accounts. You will create FedEx shipping labels, track shipments, manage exceptions, and ensure data accuracy across the shipment lifecycle.

The role requires attention to detail and strong communication in a fast-paced environment. The position supports multiple shifts, with emphasis on the 1:00 PM – 10:00 PM schedule, and offers growth opportunities within Expeditors’ global

Qualifications

• High school diploma or GED required.
• 1+ year of logistics, parcel operations, customer service, or data entry.
• Strong attention to detail in high-volume data entry.
• Proficiency with Microsoft Office (Outlook, Excel) and ability to learn carrier systems quickly.
• Clear, professional written and verbal communication.
• Ability to work the 1:00 PM–10:00 PM shift.

Responsibilities

• Core Shipment Processing: Generate, verify, and process FedEx shipping labels for assigned accounts, ensuring accuracy of addresses, service levels, weights, dimensions, and billing references.
• Track-and-trace: Proactively track shipments; identify delays, misroutes, and delivery exceptions before escalation.
• Trace, claim, and service recovery actions via FedEx with resolution.
• POD verification: Retrieve and validate proof of delivery records and confirm final status.
• Compliance: Screen shipments for address validation and regulatory red flags; escalate dangerous goods questions.

Skills

Attention to detail

Microsoft Office

Communication skills

Data entry

Fast learner

Education

High school diploma or GED

Associate degree or logistics/business coursework

Tools

MS Office

Transportation management systems

Job description

Expeditors is hiring a CLS Logistics Agent in Florida to provide dedicated operational support for key customer accounts. You will create FedEx shipping labels, track shipments, manage exceptions, and ensure data accuracy across the shipment lifecycle.

The role requires attention to detail and strong communication in a fast-paced environment. The position supports multiple shifts, with emphasis on the 1:00 PM – 10:00 PM schedule, and offers growth opportunities within Expeditors’ global