Global Logistics Admin & Billing Specialist

Expeditors; Romulus (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid Vacation

Holiday

Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Employee Referral Program Bonus

Job summary

Expeditors is seeking an Accounts Receivable professional in Romulus, MI, to manage collections, invoicing, and related billing processes. You will document terms, escalate disputed invoices, and support front desk coverage as needed.

Strong Excel skills and English communication are essential for timely cash collection and customer service. The role requires attention to detail, urgency, and the ability to thrive in a fast-paced logistics environment.

Qualifications

• Excellent organization skills and attention to detail.
• Motivated self-starter with a sense of urgency.
• Ability to thrive in a fast-paced, dynamic environment.
• Proficient in MS Office, especially Excel; familiarity with Hyperion Financial Management is a plus.
• Excellent written and oral English communication skills.

Responsibilities

• Communicate with customer, freight payment center, branch operations and Account Management to build and maintain strong relationships.
• Provide up to date detailed collection notes listing action on invoices outside of established credit terms in the ARCM system (Accounts Receivable Collections Management).
• Understand and document terms/processes for collections, billing, payment and escalation paths within Expeditors (internally), customer and payment center (if applicable).
• When rate changes occur, ensure the proper steps are taken to foster successful billing.
• Mailing, emailing and uploading invoices to customer or payment center as needed.
• Escalate disputed invoices in a timely manner to Operations Department Manager, Account Management, GEO Management and Executive Sponsor teams to proactively resolve.
• Timely review of credits as the accounts are being reviewed, process credits and issue refund checks as needed.
• Backup front desk coverage as assigned for scheduled breaks, lunch coverage, vacation and sick days.
• Duties include but not limited to; answering telephone, properly direct phone calls, greeting guests and ensure all visitors are registered in accordance with Safety and Security guidelines

Skills

MS Office

Excel

English communication

Self-motivation

Adaptability

Organization

Tools

Hyperion Financial Management

Job description

Expeditors is seeking an Accounts Receivable professional in Romulus, MI, to manage collections, invoicing, and related billing processes. You will document terms, escalate disputed invoices, and support front desk coverage as needed.

Strong Excel skills and English communication are essential for timely cash collection and customer service. The role requires attention to detail, urgency, and the ability to thrive in a fast-paced logistics environment.