Data-Driven Supply Chain Coordinator

Expeditors International; Romulus (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long Term Disability Insurance

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Training and Personnel Development Program

Job summary

Expeditors International is seeking an entry-level Order Management Agent in Romulus, Michigan. The role focuses on creating an exceptional customer experience through proactive service and management of operational tasks, understanding customer needs, and executing retention strategies.

Ideal candidates will have strong analytical skills, effective problem-solving abilities, and proficiency in Microsoft Excel and PowerBI. The position offers excellent benefits including paid vacation, health plans, and a 401(k) retirement savings plan.

This position provides opportunities for career advancement within the company.

Qualifications

• Six months to one year of related experience and/or training.
• Operations/Industry knowledge preferred.
• Excellent organizational and time management skills.

Responsibilities

• Maintain exceptional customer experience through proactive service.
• Perform active exception management based on KPIs.
• Monitor shipment reports to ensure total customer satisfaction.

Skills

Effective problem solving

Strong analytical skills

Excellent oral and written communication

Expert in Microsoft Excel

Expert in PowerBI

Education

Related experience or equivalent education

Job description

Expeditors International is seeking an entry-level Order Management Agent in Romulus, Michigan. The role focuses on creating an exceptional customer experience through proactive service and management of operational tasks, understanding customer needs, and executing retention strategies.

Ideal candidates will have strong analytical skills, effective problem-solving abilities, and proficiency in Microsoft Excel and PowerBI. The position offers excellent benefits including paid vacation, health plans, and a 401(k) retirement savings plan.

This position provides opportunities for career advancement within the company.