Global Loan Services Operations VP

State Street; Quincy (MA); Sur place; USD 90 000 - 158 000; Plein temps

Résumé du poste

State Street is seeking a Loan Services Operations AVP to manage client relationships and oversee complex bank loan debt servicing in global fund structures. You will lead cross-functional teams, drive efficiencies, and ensure timely resolutions of operational issues.

The role requires deep knowledge of fund accounting, custody, data sourcing, and automation, with a strong emphasis on meeting aggressive deadlines in high-volume environments.

Qualifications

• BS/BA degree required.
• 5-7 years of related experience preferred in financial services.
• Experience with Bank Loan asset class is desirable.

Responsabilités

• Act as primary contact and escalation point for operational issues.
• Receive and resolve inquiries from client management, COEs, BU Shared Services and BU Client Service to ensure timely resolution.
• Maintain and monitor open items, issues, logs and project lists.
• Address custom client requests and manage production activities of Client Support Specialists.
• Coordinate the implementation of new funds, systems and processes; assist with client conversions and projects.
• Identify and implement consistent operational best practices.

Connaissances

Critical thinking

Interpersonal skills

Team collaboration

Formation

BS/BA degree

5-7 years experience

Outils

WSO

Description du poste

State Street is seeking a Loan Services Operations AVP to manage client relationships and oversee complex bank loan debt servicing in global fund structures. You will lead cross-functional teams, drive efficiencies, and ensure timely resolutions of operational issues.

The role requires deep knowledge of fund accounting, custody, data sourcing, and automation, with a strong emphasis on meeting aggressive deadlines in high-volume environments.