Senior Loan Operations AVP for Global Fund Services

State Street; Indianapolis (IN); On-site; USD 70,000 - 115,000; Full time

Job summary

State Street in Indianapolis seeks a seasoned Client Operations Specialist to manage client inquiries, escalation, and daily production activities across fund services. You will coordinate multiple teams, drive timely resolutions, and support onboarding of new funds and systems.

The role requires a BS/BA with 5–7 years in financial services, experience with Bank Loan asset class, and proficiency in Wall Street Office (WSO). Apply for a key position at State Street.

Qualifications

• BS/BA degree required with 5–7 years in financial services.
• Experience with Bank Loan asset class preferred.
• Proficiency with Wall Street Office (WSO).

Responsibilities

• Serve as primary contact for operational issues and escalation.
• Receive and resolve inquiries from client management and business units; ensure timely resolution.
• Maintain and monitor open items, issues, and logs.
• Coordinate production activities of Client Support Specialists and client projects.
• Assist with onboarding of new funds, systems and processes; support client conversions.
• Identify and implement operational best practices.

Skills

Client management

Team management

Reconciliations

Problem solving

Decision making

Education

Bachelor's degree

Tools

Wall Street Office (WSO)

Job description

State Street in Indianapolis seeks a seasoned Client Operations Specialist to manage client inquiries, escalation, and daily production activities across fund services. You will coordinate multiple teams, drive timely resolutions, and support onboarding of new funds and systems.

The role requires a BS/BA with 5–7 years in financial services, experience with Bank Loan asset class, and proficiency in Wall Street Office (WSO). Apply for a key position at State Street.