Global Life Sciences CRM Delivery Leader

Deloitte France

Nashville (TN)

On-site

USD 163,000 - 322,000

Full time

9 days ago
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Job summary

Deloitte France is seeking a Life Sciences CRM Global Delivery Lead Senior Manager to oversee global Salesforce CRM transformations for biopharma and medtech clients, spanning commercial, patient services, and field operations.

You will shape strategy, manage requirements, and lead cross-functional teams while fostering practitioner development and ensuring regulatory compliance. Travel up to 50% may be required; immigration sponsorship may be available.

Qualifications

  • 10+ years in consulting or industry delivering CRM/engagement platforms for life sciences (biopharma or medtech).
  • 7+ years delivering go to market strategy operations in the Life Sciences Industry.
  • 5+ years in Global delivery governance managing clients, stakeholders and vendors across multiple time zones.
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Responsibilities

  • Lead global delivery management with CRM platform expertise across Salesforce transformations for life sciences clients.
  • Shape business strategy, lead requirements and process design, and guide cross-functional teams through delivery and adoption.
  • Drive business development activities, craft proposals, and develop practitioners while promoting best practices in data privacy and regulated industry controls.

Skills

CRM strategy
Global delivery governance
Stakeholder management
Agile delivery practices
Business development

Education

Bachelor's degree or 4 additional years of professional experience

Tools

Salesforce
MDM
Data analytics platforms
Snowflake
Tableau
CRM Analytics
OpenData
Reltio
Jira

Job description

Deloitte France is seeking a Life Sciences CRM Global Delivery Lead Senior Manager to oversee global Salesforce CRM transformations for biopharma and medtech clients, spanning commercial, patient services, and field operations.

You will shape strategy, manage requirements, and lead cross-functional teams while fostering practitioner development and ensuring regulatory compliance. Travel up to 50% may be required; immigration sponsorship may be available.

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