Global Life Sciences CRM Delivery Leader

Deloitte France

Pittsburgh (Allegheny County)

On-site

USD 163,000 - 322,000

Full time

8 days ago
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Job summary

Deloitte seeks a Life Sciences CRM Global Delivery Lead Senior Manager to oversee end-to-end Salesforce transformations for biopharma and medtech clients, spanning commercial, patient services, and field excellence.

You will shape strategy, manage requirements and governance across time zones, lead cross-functional teams, and drive business development while promoting compliant, privacy-conscious delivery with travel up to 50%.

Qualifications

  • 10+ years in consulting or industry delivering CRM/engagement platforms for life sciences.
  • 7+ years delivering go to market strategy operations in the Life Sciences industry.
  • 5+ years in global delivery governance managing clients, stakeholders and vendors across multiple time zones.
  • Bachelor's degree (BA or BS) or 4 additional years of professional experience in lieu of a bachelor's degree.
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Responsibilities

  • Lead global delivery management with CRM platform expertise across Salesforce transformations for biopharma and medtech clients.
  • Shape business strategy, lead requirements and process design, and guide cross-functional teams through delivery and adoption.
  • Drive business development activities, craft proposals, and develop practitioners while promoting leading practices in compliance and data privacy.

Skills

CRM/engagement platforms
Global delivery governance
Travel 50%

Education

Bachelor's degree or 4 years of professional equivalent

Tools

Salesforce Health Cloud
OpenData
Reltio
Snowflake
Tableau/CRM Analytics

Job description

Deloitte seeks a Life Sciences CRM Global Delivery Lead Senior Manager to oversee end-to-end Salesforce transformations for biopharma and medtech clients, spanning commercial, patient services, and field excellence.

You will shape strategy, manage requirements and governance across time zones, lead cross-functional teams, and drive business development while promoting compliant, privacy-conscious delivery with travel up to 50%.

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