Global Key Account Operations Leader

DSV - Global Transport and Logistics; Fort Worth (TX); On-site; USD 71,000 - 86,000; Full time

Job summary

DSV - Global transport and logistics in the USA seeks an Operational Key Account Manager to manage and grow key accounts, overseeing the operational aspects of shipments and ensuring client satisfaction. You will collaborate with internal teams across DSV’s network to provide exceptional service and meet client needs.

The role requires a Bachelor's degree and 5+ years of experience in key account management within transportation and logistics.

Qualifications

• Bachelor's degree in business, logistics, supply chain management or a related field preferred.
• 5+ years of experience in key account management in transportation and logistics preferred.
• Experience with supply chain management, transportation, warehousing and distribution.

Responsibilities

• Manage and grow key accounts.
• Act as primary contact for key accounts as defined by branch- and regional management.
• Penetrate customer organizations to build relationships at all levels.
• Work across DSV’s network and divisions to maintain and grow share of wallet.
• Lead client onboarding and implementation.

Skills

Communication skills

Interpersonal skills

Problem-solving

Teamwork

Organization

Education

Bachelor's degree in business, logistics, supply chain management

Tools

TMS

CRM software

Microsoft Office

Job description

DSV - Global transport and logistics in the USA seeks an Operational Key Account Manager to manage and grow key accounts, overseeing the operational aspects of shipments and ensuring client satisfaction. You will collaborate with internal teams across DSV’s network to provide exceptional service and meet client needs.

The role requires a Bachelor's degree and 5+ years of experience in key account management within transportation and logistics.