Global Key Account Manager – Strategic Growth & Leadership

Smiths Group; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

John Crane, a business of Smiths Group, seeks a Key Account Manager to strengthen relationships with priority customers in North America. The role focuses on revenue growth through upselling, cross-selling, and strategic collaboration with senior management.

You will align customer objectives with our solutions, lead cross-functional discussions, and work with GAM-led strategies to meet orders, margins, and customer success across the region.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Experience in sales/account management with negotiations and contracts.
• Strong networking and communication skills across multiple levels.

Responsibilities

• Build and maintain relationships with key stakeholders in assigned accounts.
• Execute the global account strategy in alignment with GAM.
• Understand customers' objectives and align solutions accordingly.
• Grow revenue through upselling and cross-selling within existing accounts.
• Lead technical discussions and support decision-making within engineering standards.

Skills

Relationship management

Negotiation

Strategic account management

Communication skills

Travel readiness

Education

Bachelor's degree in Engineering, Marketing, Business Management, or related field

Tools

CRM software

MS Office

Job description

John Crane, a business of Smiths Group, seeks a Key Account Manager to strengthen relationships with priority customers in North America. The role focuses on revenue growth through upselling, cross-selling, and strategic collaboration with senior management.

You will align customer objectives with our solutions, lead cross-functional discussions, and work with GAM-led strategies to meet orders, margins, and customer success across the region.