Field-Based Strategic Accounts Manager – New England

Smiths Group; Worcester (MA); On-site; USD 85,000 - 155,000; Full time

Job summary

John Crane, a business of Smiths Group, is seeking a Sales Account Manager to drive revenue growth across the New England territory, including Worcester, Hartford and Springfield. You will build and maintain relationships with key accounts, pursue new business, and promote our rotating equipment solutions.

This field-based role requires about 50% travel, strong presentation and negotiation skills, and the ability to manage pre- and post-order activities within budgeted margins.

Qualifications

• College degree preferred in engineering or business field.
• High school diploma or equivalent required.
• Sales experience in a manufacturing environment is required.
• Experience with rotating equipment is required.
• Strong interpersonal and written communication skills.
• Proven ability to achieve year-over-year sales growth.

Responsibilities

• Identify new business opportunities within key accounts to grow market share and support project bid activities.
• Manage pre- and post-order execution, focusing on key account management to strengthen relationships and drive market share across the JC product range.
• Oversee sales activities and expenses within budget, ensuring all agreements follow the approval process for both the customer and John Crane.
• Collaborate with sales, marketing, and engineering departments to deliver optimal solutions and secure contracts within budgeted pricing and margin standards.
• Manage key accounts, addressing service issues and handling all sales reporting (forecasts, actuals, variances).
• Conduct market and competitor analysis to identify growth opportunities and provide insights to leadership while upselling with existing clients.

Skills

Interpersonal communication

Sales experience

Self-motivation

Presentation skills

MS Office

ERP systems

Education

College degree preferred in engineering or business

High school diploma or equivalent

Tools

MS Office

ERP systems

Job description

John Crane, a business of Smiths Group, is seeking a Sales Account Manager to drive revenue growth across the New England territory, including Worcester, Hartford and Springfield. You will build and maintain relationships with key accounts, pursue new business, and promote our rotating equipment solutions.

This field-based role requires about 50% travel, strong presentation and negotiation skills, and the ability to manage pre- and post-order activities within budgeted margins.