Global Key Account Manager – Packaging Solutions (Cosmetics)

Autajon Packaging USA (East Coast); Nashua (NH); On-site; USD 75,000 - 105,000; Full time

Job summary

Autajon Packaging USA (East Coast) seeks a Key Account Manager to develop and manage key customer accounts across Cosmetics, Food & Confectionary, Wine & Spirits, Medical Device & Pharma. Drive revenue and coordinate with Global Account Managers in an international environment.

Travel up to 25% domestically, attend tradeshows like Luxepack NYC, and collaborate with ASCs to ensure top service and growth. Fluency in French is a plus; packaging industry experience preferred.

Qualifications

• College degree: packaging science, business administration and marketing courses preferred.
• Fluency in French a plus.
• 2-years industry experience preferred in packaging.
• Strong account management and relationship building skills.
• High level of proficiency in MS Office (Excel, Word, PowerPoint, and Outlook), ERPs and basic computer programs.
• Advanced Excel and PowerPoint skills are a plus
• Excellent time management and organizational skills along with the ability to prioritize work.
• Attention to detail and problem-solving skills.

Responsibilities

• Maintain and grow positive client relationships, liaising between clients and management.
• Work closely with Administrative Sales Coordinators (ASCs) to maintain a high standard of customer satisfaction.
• Focus on growing and developing existing clients, along with generating new business.
• Ensure customer requests and needs are met daily, effectively understanding and communicating facility capabilities and processes.
• If applicable, work with the Global Account Manager in identifying customer needs and priorities, producing the recommendations into preliminary, general, and final detailed designs.
• Coordinate with production department on customer job delivery dates.
• Coordinate customer orders from initial inquiry through all phases to delivery.
• Travel up to 25%+ to facilities within the Group and clients/events domestically – International travel are exceptions
• Attend tradeshows as necessary such as Luxepack (New York) and others.
• Perform additional tasks and projects as assigned by Executive Leadership and the Global Account Manager.

Skills

Relationship management

Communication

Independent work

Technical requirements

Time management

Team orientation

French language (optional)

Education

Packaging science

Business administration

Marketing courses

Tools

MS Office

ERP systems

Job description

Autajon Packaging USA (East Coast) seeks a Key Account Manager to develop and manage key customer accounts across Cosmetics, Food & Confectionary, Wine & Spirits, Medical Device & Pharma. Drive revenue and coordinate with Global Account Managers in an international environment.

Travel up to 25% domestically, attend tradeshows like Luxepack NYC, and collaborate with ASCs to ensure top service and growth. Fluency in French is a plus; packaging industry experience preferred.