Key Account Manager

AUTAJON GROUP; Nashua (NH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical/dental and vision programs

Generous paid time off program

401K with a company match

Job summary

A leading packaging company located in Nashua, NH, is searching for a Key Account Manager to strengthen client relationships while managing projects and ensuring customer satisfaction. Candidates should have a college degree, strong account management skills, and proficiency in MS Office. This role offers a comprehensive benefits package and requires occasional travel. A great opportunity for individuals eager to work with prestigious brands and make a significant impact within the company.

Qualifications

• Fluency in French is a plus.
• 2 years of industry experience preferred in packaging.
• Must display a positive attitude critical for success.

Responsibilities

• Maintain and grow positive client relationships.
• Work closely with Administrative Sales Coordinators to ensure customer satisfaction.
• Focus on growing existing clients and generating new business.

Skills

Strong account management and relationship building skills

High level of proficiency in MS Office

Attention to detail and problem-solving skills

Excellent time management and organizational skills

Education

College degree in packaging science or business administration

Tools

MS Office (Excel, Word, PowerPoint, Outlook)

Job description

Autajon is a family-owned industrial group, where each employee is a "Connected Entrepreneur".

Well-established in the Luxury Goods, Perfumes & Cosmetics, Pharmaceuticals, Wines & Spirits and Confectionery & Specialties markets, we are broadening our international presence by integrating locally-active sites that share our DNA. Together, we are committed to supporting our customers by providing them with high-performance, sustainable services in the world of cases, labels, boxes and point-of-sale displays.

With more than 50 years of know-how, we create customized, innovative solutions that are always responsive to environmental and social issues. We employ more than 4,000 people across 41 human-scale sites, who contribute to generate sales of 800 millions euros.

Authentic, sharing common values, we recruit individuals who are looking for a personal and collective adventure.

Key Account Manager

Are you looking for the opportunity and responsibility to make a difference? Look no further! Our Group is looking for new talent, passionate about their work and eager to meet the needs of our customers as well as working with the most prestigious international brands!

Autajon Boston: Located in the greater Nashua, NH area, Autajon Packaging Boston is a full-service packaging provider offering traditional folding cartons and a variety of other innovative styles. Some of our well-known customers are Lindt, Hershey, Godiva, and Ferrero Rocher. We currently employ 100 regular full-time employees year-round and roughly 80 seasonal employees. The Nashua facility is located 30 minutes outside Boston, an hour from the ocean and one and half hours from the mountains making it a great place for the outdoors person to live or to raise a family.

Job Responsibilities

• Maintain and grow positive client relationships, liaising between clients and management.
• Work closely with Administrative Sales Coordinators (ASCs) to maintain a high standard of customer satisfaction.
• Focus on growing and developing existing clients, along with generating new business.
• Ensure customer requests and needs are met daily, effectively understanding and communicating facility capabilities and processes.
• If applicable, work with the Global Account Manager in identifying customer needs and priorities, producing the recommendations into preliminary, general, and final detailed designs.
• Coordinate with production department on customer job delivery dates.
• Coordinate customer orders from initial inquiry through all phases to delivery.
• Work independently and within a team on special non-recurring and ongoing projects.
• Travel up to 25%+ to facilities within the Group and clients/events domestically; International travel are exceptions.
• Attend tradeshows as necessary such as Luxepack (New York) and others.
• Perform additional tasks and projects as assigned by Executive Leadership and the Global Account Manager.

Safety Responsibilities

Must learn and comply with all Autajon group safety rules, in reference to the employee handbook.

Requirements

• College degree: packaging science, business administration and marketing courses preferred.
• Fluency in French a plus.
• 2-years industry experience preferred in packaging.
• Must display an attitude that is key to success.
• Strong account management and relationship building skills.
• High level of proficiency in MS Office (Excel, Word, PowerPoint, and Outlook), ERPs and basic computer programs. Advanced Excel and PowerPoint skills are a plus.
• Excellent time management and organizational skills along with the ability to prioritize work.
• Attention to detail and problem-solving skills.

Additional Requirements

Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of Autajon Packaging Boston, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.

This job description is intended to describe the general nature and work responsibilities of the position and is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with this position. This job description and the duties of this position are subject to change, modification, and addition as deemed necessary by Autajon Packaging Boston management. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments as requested by supervisors or management. The job responsibilities of this position may include cross training in other functions or positions to ensure satisfactory operation of the department or work area. This job description does not constitute an employment contract between Autajon Packaging Boston and any employee.

Benefits

In addition to growth opportunities, as an APBo employee, you receive more than just a paycheck.

Total compensation includes your salary, comprehensive medical/dental and vision programs, company paid life insurance, generous paid time off program, FSA, dependent care FSA, STD, LTD, Parental Leave, EAP, 401K with a company match, 12 paid holidays.

Autajon is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.