Global Key Account Leader: Robotics E-commerce Growth

Socket.dev; Paradise Valley (AZ); Remote; USD 121,000 - 194,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Tuition assistance

Job summary

Teradyne Robotics, a division of Teradyne, seeks a Global Key Account Manager to lead a strategic e-commerce marketplace partnership. You will own the end-to-end relationship, drive revenue growth, and coordinate with Operations, Finance, Product, and Marketing to ensure seamless order fulfillment and account health.

Qualified candidates bring 5+ years in account management, a degree in engineering/business, and proven success managing large multi-region portfolios.

Qualifications

• Bachelor's degree in Engineering, Business, Supply Chain, or a related field (MBA a plus).
• 5+ years of experience in account management within the logistics or automation industry
• Proven track record of growing revenue and profitability within a large, complex retail or marketplace account.
• Excellent negotiation, communication, and relationship-management skills.
• Experience working with cross-functional teams (supply chain, marketing, finance, product).
• Ability to travel as needed.
• Experience in the robotics, consumer electronics, or hardware industry.
• Experience managing global or multi-region account portfolios.
• Proficiency with Salesforce CRM for sales and demand forecasting

Responsibilities

• Own and manage the end-to-end relationship with a major global online retail marketplace partner, serving as the primary point of contact for all commercial matters.
• Develop and execute annual and quarterly joint business plans to drive revenue growth, market share expansion, and profitability across the account.
• Lead pricing strategy, budget planning, and inventory forecasting in coordination with internal supply chain, marketing, and finance teams.
• Analyze account performance data (sales trends, conversion rates, etc) to identify growth opportunities and mitigate risks.
• Collaborate cross-functionally with Operations, Finance, Product, and Marketing teams to ensure seamless order fulfillment, compliance, and account health.
• Monitor competitive landscape and marketplace policy changes, proactively adjusting strategy as needed.
• Prepare and present regular business reviews (QBRs) to senior leadership, highlighting performance, opportunities, and strategic recommendations.
• Troubleshoot and resolve escalations related to supply chain, compliance, chargebacks, or account performance issues.

Skills

Account management

Sales strategy

Negotiation

Relationship-management

Cross-functional collaboration

Travel flexibility

Salesforce CRM

Data analysis

Education

Bachelor's degree in Engineering, Business, Supply Chain, or related field

MBA

Tools

Salesforce CRM

Job description

Teradyne Robotics, a division of Teradyne, seeks a Global Key Account Manager to lead a strategic e-commerce marketplace partnership. You will own the end-to-end relationship, drive revenue growth, and coordinate with Operations, Finance, Product, and Marketing to ensure seamless order fulfillment and account health.

Qualified candidates bring 5+ years in account management, a degree in engineering/business, and proven success managing large multi-region portfolios.