Global Key Account Manager

Teradyne; Paradise Valley (AZ); On-site; USD 121,000 - 194,000; Full time

Job summary

Teradyne Robotics, a division of Teradyne, is seeking a Global Key Account Manager to lead a strategic online marketplace partnership. You will own the end-to-end relationship, drive revenue growth, and coordinate pricing, inventory, and joint business plans with cross‑functional teams.

The role demands a data‑driven strategist with 5+ years in account management within logistics or automation, strong negotiation skills, and willingness to travel. Located in Paradise Valley, AZ.

Qualifications

• Bachelor’s degree in Engineering, Business, Supply Chain, or a related field (MBA a plus).
• 5+ years of experience in account management within the logistics or automation industry.
• Proven track record of growing revenue and profitability within a large, complex retail or marketplace account.
• Excellent negotiation, communication, and relationship-management skills.
• Experience working with cross-functional teams (supply chain, marketing, finance, product).
• Ability to travel as needed.
• Experience in robotics, consumer electronics, or hardware industry.
• Experience managing global or multi-region account portfolios.
• Proficiency with Salesforce CRM for sales and demand forecasting

Responsibilities

• Own and manage the end‑to‑end relationship with a major global online retail marketplace partner, serving as the primary point of contact for all commercial matters.
• Develop and execute annual and quarterly joint business plans to drive revenue growth, market share expansion, and profitability across the account.
• Lead pricing strategy, budget planning, and inventory forecasting in coordination with internal supply chain, marketing, and finance teams.
• Analyze account performance data to identify growth opportunities and mitigate risks.
• Collaborate cross‑functionally with Operations, Finance, Product, and Marketing teams to ensure seamless order fulfillment, compliance, and account health.
• Monitor competitive landscape and marketplace policy changes, proactively adjusting strategy as needed.
• Prepare and present regular business reviews (QBRs) to senior leadership, highlighting performance, opportunities, and strategic recommendations.
• Troubleshoot and resolve escalations related to supply chain, compliance, chargebacks, or account performance issues.

Skills

Negotiation

Communication

Relationship management

Cross-functional teamwork

Salesforce CRM

Travel readiness

Global account management

Robotics/automation experience

Education

Bachelor’s degree in Engineering, Business, or related field

MBA

Tools

Salesforce CRM

Job description

Are you ready to make a real impact on the world of robotics? At Teradyne Robotics, a division of Teradyne, we are revolutionizing industries through cutting‑edge collaborative and autonomous mobile robotic technologies. As part of our team, you’ll work with global leaders Universal Robots (UR) and Mobile Industrial Robots (MiR), driving innovation that enhances manufacturing, logistics and workplaces across the world.

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.

Teradyne Robotics is a global leader in advanced robotics solutions, dedicated to revolutionizing manufacturing processes through innovation in collaborative and mobile robotic technology.

Teradyne Robotics companies, Universal Robots (UR) and Mobile Industrial Robots (MiR), empower businesses of all sizes to enhance operational efficiency by integrating the power of machines with human talent. Our comprehensive range of solutions enables companies to optimize manufacturing processes, leading to improved product quality, and increased productivity, while greatly improving worker safety.

Opportunity Overview:

We are seeking an experienced and results‑driven Global Key Account Manager to lead and grow the relationship with one of our most strategic e‑commerce marketplace partners. This individual will serve as the primary point of contact for a high‑volume online retail channel, driving revenue growth, expanding product placement, and building a long‑term, mutually beneficial partnership between our company and this key account.

This is a high‑visibility role for a robotics industry leader, ideal for a strategic thinker who thrives in a fast‑paced, data‑driven, and highly competitive online retail environment.

• Own and manage the end‑to‑end relationship with a major global online retail marketplace partner, serving as the primary point of contact for all commercial matters.
• Develop and execute annual and quarterly joint business plans to drive revenue growth, market share expansion, and profitability across the account.
• Lead pricing strategy, budget planning, and inventory forecasting in coordination with internal supply chain, marketing, and finance teams.
• Analyze account performance data (sales trends, conversion rates, etc) to identify growth opportunities and mitigate risks.
• Collaborate cross‑functionally with Operations, Finance, Product, and Marketing teams to ensure seamless order fulfillment, compliance, and account health.
• Monitor competitive landscape and marketplace policy changes, proactively adjusting strategy as needed.
• Prepare and present regular business reviews (QBRs) to senior leadership, highlighting performance, opportunities, and strategic recommendations.
• Troubleshoot and resolve escalations related to supply chain, compliance, chargebacks, or account performance issues.

All About You:

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Bachelor’s degree in Engineering, Business, Supply Chain, or a related field (MBA a plus).
• 5+ years of experience in account management within the logistics or automation industry
• Proven track record of growing revenue and profitability within a large, complex retail or marketplace account.
• Excellent negotiation, communication, and relationship‑management skills.
• Experience working with cross‑functional teams (supply chain, marketing, finance, product).
• Ability to travel as needed.
• Experience in the robotics, consumer electronics, or hardware industry.
• Experience managing global or multi‑region account portfolios.
• Proficiency with Salesforce CRM for sales and demand forecasting

Compensation:

The base salary range for this role is$121,200-193,900.This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.

This job is additionally eligible for participation in the organization’s sales incentive plan.

Teradyne offers a variety of robust health and well‑being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more.

#LI-RA1

With over 1,200 employees worldwide, Teradyne Robotics provides a global, fast paced and highly innovative working environment. If you are passionate about working with cutting‑edge robotics, solving complex challenges and collaborating with motivated colleagues across the world, this is the place for you.

We offer a dynamic environment that fosters creativity, growth, and career advancement. If you’re passionate about cutting‑edge technology, solving complex challenges, and building the future alongside talented, forward‑thinking colleagues—this is the place for you. Let’s change the way the world works together.

Paradise Valley, AZ, US

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Logistics, Fulfillment, Supply Chain Manager, Supply Chain, Account Manager, Operations, Sales