Global Key Account Leader

Kuehne+Nagel

Bensenville (IL)

On-site

USD 125,000 - 165,000

Full time

10 days ago

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Job summary

Kuehne+Nagel is seeking a strategic and results-driven Global Key Account Manager to manage and grow a portfolio of strategic global accounts in the United States. You will serve as the primary commercial representative, driving growth, strengthening executive relationships, and aligning cross-functional teams to deliver integrated logistics solutions.

You will lead account planning, identify growth opportunities across Air, Sea, Road, Contract, and Integrated Logistics, and negotiate contracts

Qualifications

7+ years of experience in key account management, business development, sales, or commercial leadership within logistics, transportation, or supply chain management.
Bachelor's degree in Business, Logistics, Engineering, International Studies, Supply Chain, or related field; Master's degree preferred.
Strong understanding of global supply chain solutions, including Air, Sea, Road, Contract Logistics, and Integrated Logistics services.
Proven success in consultative selling, solution development, cross-selling, and driving profitable business growth.
Advanced negotiation, influencing, and relationship management skills with experience engaging senior-level stakeholders.
Experience managing multinational customers and navigating complex, matrixed organizations.
Strong analytical and strategic thinking capabilities with the ability to translate customer insights into actionable account strategies.
Willingness and ability to travel as needed to support customer engagement, business development, and account management activities.

Responsibilities

Own and manage the end-to-end commercial relationship for a portfolio of strategic global accounts, driving revenue growth, retention, and customer satisfaction.
Build and maintain strong relationships with executive, procurement, logistics, and supply chain stakeholders across customer organizations.
Develop a deep understanding of customer business models, strategic priorities, and competitive landscapes to identify growth opportunities.
Create and execute account plans aligned with customer objectives and Kuehne+Nagel's commercial strategy.
Identify, develop, and convert new business opportunities across Air Logistics, Sea Logistics, Road Logistics, Contract Logistics, and Integrated Logistics solutions.
Lead commercial negotiations, including pricing, rates, and service agreements, while ensuring all contractual requirements are properly documented.
Partner closely with business units, pricing teams, and operational stakeholders to deliver integrated customer solutions and drive successful outcomes.
Monitor pipeline activity, business development performance, account profitability, and key commercial KPIs, implementing corrective actions when needed.
Ensure the successful transition of new business into operations, maintaining alignment between customer expectations and service delivery.
Conduct regular business reviews focused on performance, continuous improvement, innovation, and long-term strategic partnership development.