Global IT Integration Experience Lead - Brazil

Insight Global; Doraville (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Insight Global is seeking a candidate to improve the experience for acquisition associates during the IT integration process after an acquisition. You will identify friction, gather feedback, analyze trends, and drive improvements to help adoption of White Cap technologies and systems.

The role requires bridging technical operations and service delivery, using data to drive measurable enhancements while minimizing disruption to integration activities.

Qualifications

• Experience with endpoint management, application migrations, IAM, device deployments, and system integrations.
• Ability to identify root causes of recurring issues and translate them into improvements.

Responsibilities

• Improve the experience for acquisition associates during IT integration.
• Identify friction points, gather feedback, and analyze trends to drive process improvements.
• Collaborate with engineering and support teams to implement changes that minimize disruption.

Skills

Endpoint management

Application migrations

Identity & access management

Device deployments

System integrations

Escalation management

Job description

Insight Global is seeking a candidate to improve the experience for acquisition associates during the IT integration process after an acquisition. You will identify friction, gather feedback, analyze trends, and drive improvements to help adoption of White Cap technologies and systems.

The role requires bridging technical operations and service delivery, using data to drive measurable enhancements while minimizing disruption to integration activities.