Global IT Infrastructure & Operations Leader

Thorlabs; Newton (NJ); On-site; USD 163,000 - 225,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Company paid life insurance

Generous PTO package

401(k) plan

Tuition reimbursement

Job summary

Thorlabs is seeking a Senior Manager for IT Infrastructure & Operations at our Newton, NJ headquarters. You will lead global IT Engineering and local IT Service Management teams to deliver reliable, efficient operations that support business priorities and enterprise platforms.

This role drives incident response, strategic planning, and continuous improvement across multi-site environments. You will mentor managers, align services to executive expectations, and partner with security and

Qualifications

• 10+ years of progressive experience in enterprise infrastructure and IT operations.
• 5+ years designing and managing enterprise-class cloud systems.
• Experience leading global, multi-site IT delivery models.
• Strong communication with senior leaders during incidents and decisions.
• Bachelor-level IT degree or equivalent.

Responsibilities

• Lead and develop IT Operations resources with accountability.
• Align IT services with business priorities and executive expectations.
• Develop and execute infrastructure strategies.
• Oversee incident, change, and escalation management.
• Manage vendor relationships and technology budgets.

Skills

Leadership

Cloud architectures

ITIL/ITSM

Vendor management

Security governance

Education

Bachelor of Science in Computer Science

Tools

Azure

AWS

Google Cloud

Job description

Thorlabs is seeking a Senior Manager for IT Infrastructure & Operations at our Newton, NJ headquarters. You will lead global IT Engineering and local IT Service Management teams to deliver reliable, efficient operations that support business priorities and enterprise platforms.

This role drives incident response, strategic planning, and continuous improvement across multi-site environments. You will mentor managers, align services to executive expectations, and partner with security and