Global IT Helpdesk Engineer for Enterprise Tech Support

HR Advantage, LLC; Summit (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

A global management consulting firm in Summit, NJ is seeking an IT Support professional to assist with technology needs in a fast-paced environment. The ideal candidate will have at least 2 years of experience in a similar role, with strong skills in customer service and problem-solving. Responsibilities include managing local technology, supporting various operating systems, and ensuring excellent service for case teams. This role offers an opportunity to learn and grow within a respected organization.

Qualifications

• Minimum of 2 years experience in a similar role.
• Experience in communicating technical concepts effectively.
• Ability to diagnose problems and provide solutions.

Responsibilities

• Assist the IT department with technology support.
• Manage local technology to improve reliability and security.
• Support various operating systems and applications.
• Document and update technology-related instructions.

Skills

Customer service

Problem solving

Technical support

Networking

Telecommunications

Education

Post-secondary education in Technology

Job description

A global management consulting firm in Summit, NJ is seeking an IT Support professional to assist with technology needs in a fast-paced environment. The ideal candidate will have at least 2 years of experience in a similar role, with strong skills in customer service and problem-solving. Responsibilities include managing local technology, supporting various operating systems, and ensuring excellent service for case teams. This role offers an opportunity to learn and grow within a respected organization.